Lena P

I’m a Medical Assistant with hands-on experience across clinical support, front-desk coordination, and insurance workflows. I focus on accurate documentation, efficient scheduling, and patient-focused follow-through from intake to follow-up.

In my recent roles, I’ve managed prior authorizations through Avality and other commercial insurance portals, handled insurance verification, and prepared office letters. I’m also skilled in appointment scheduling, referrals, and patient call backs for labs, medications, and doctors’ notes.

Clinically, I support patient care by taking vitals and EKGs, performing medication reconciliation, and assisting with pre-authorization for imaging and medication. I’m attentive to HIPAA compliance, patient monitoring, and comfort—whether I’m handling patient interaction at the front desk or supporting routine clinical tasks.

I also bring medical billing and coding strengths, including data entry and assigning ICD-10 codes to lab/procedure work, entering requisition and specimen data into the lab database, and handling medical/insurance claims. Alongside my healthcare work, I’m continuing education in Business Administration and building toward long-term growth in the medical field.