Leandro Ferraz

Designed and implemented a multi-agent orchestration system with specialized agents, including web search integration and artifact passing between agents.

Developed a provider-agnostic LLM abstraction layer supporting OpenAI and onpremisse models, with structured output via Pydantic, async execution, configurable timeouts, and thread persistence.

Engineered LLM reliability and observability feat

Train small, specialized LLMs to enhance performance on domain-specific tasks.
Engineer database ontologies to improve LLM comprehension of complex customer data structures.
Design and implement multi-agent AI solutions for security and new product development use-cases.
Develop and optimize Retrieval-Augmented Generation (RAG) pipelines for accurate, data-driven responses.

Developed a contextual data view and crafted SQL-based Q&A pairs to train a GPT-based AI model.
Engineered a data model for a fine-tuning orchestrator, enabling streamlined LLM customization.
Executed prompt engineering and fine-tuning for multiple LLMs, significantly improving their performance.

Modelled and implemented the company Data Warehouse using ClickHouse.
Perform ETL, ELT operations and administration using modern tools, programming languages (mainly Python) and systems securely and in accordance with enterprise data standards.
Assemble, model, transform large complex sets of data that meet non-functional and functional business requirements into a format that can be analyzed.
Au

Homologation plan of all Samsung handheld devices in Chile and Mexico
Agreements with carriers(Telefonica, Claro/Telcel, Entel, …) to simplify homologation process and/or reduce duration.
More than 2000 releases homologated yearly.
Facilitated effective communication and collaboration between Sidia development and QA team members with the carrier´s Technical Account Managers.

Collaborated closely with cross-functional teams (developers, designers, marketers, and quality assurance) to ensure that the product meets customer needs and is delivered on time and within budget.
Development of technical proposals for industries in Manaus´ manufacturing center.

New polices introduction to customer development and retention.
Over 6 million in projects sold.
Developed partnership that allowed development cost reduction, quality improvement and unlocked new markets.
Customer relationship management
Actively seeks input and feedback from stakeholders (customers, partners and executive team) to ensure that the product meets their needs and expectations.

Redesign of INDT execution model for a new business driven model
Development of INDT 2016 business plan.
Nearly R$ 4 million in projects sold.
New sales process development.
New business area redefinition.
Development of new clients and new leads
ISO 9001/2008 business department internal auditor

Project prospection.
Project and proposals creation.
Stakeholder expectation management.
Plan and monitor the approved project’s cost centers.
Plan and monitor the project’s resources, activities and schedule.
Define and prioritize the project’s activities together with the customer.
Effective communication with stakeholders about significant events.
Project Risk Management.
Change Request Managem

New test platform for all Windows Phone devices. This platform performs all telecom required tests and tests all the phone features. This project was also responsible to evaluate, calibrate and approve the test equipment developed by Nokia supplier.

Develop several projects to improve Nokia mobile devices test efficacy and efficiency.

Develop a web solution to perform automatically the Nokia Ma

System development for Alignment, Test and Programming (ATP) area; Devices’ test time reduction based on parallel and concurrent tests; Development of supporting tools for manufacturing and test areas.
Test plan and test procedure creations

Development of a monitoring system for Thermoelectric industries in Labview
Implement machine learning techniques to predict failure in Thermoelectric industries.
Implement the automation of Eletrobras Research Laboratory (LASEE) tests

Worked as Analista de sistema at M&D - Monitoração e Diagnose.

Pursued a Master's degree in Production Engineering at the Federal University of Amazonas from 2009 to 2012.

Earned a Bachelor's degree in Computer Science from the Federal University of Rio de Janeiro from 1996 to 2002.