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Jarrod Smith

@jarrodsmith

I am a Principal AI/ML engineer specializing in LLMs, RAG, and scalable AI systems.

United States
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What I'm looking for

I seek senior roles building production-grade LLM and RAG systems, leading cross-functional teams, driving AI strategy, practical MLOps, and measurable business impact in an Agile environment.

I am a Principal AI/ML engineer with over 11 years designing, architecting, and deploying large-scale AI solutions across enterprise, cloud, and embedded ecosystems. I specialize in transformer-based models, generative AI, retrieval-augmented generation (RAG), and multimodal machine learning.

At my current role I led end-to-end LLM-powered recommendation engines and MLOps infrastructures, leveraging PaLM, T5, Apache Beam, and Vertex AI, which delivered a 28%+ uplift in personalization KPIs. I built scalable low-latency RAG pipelines and production inference architectures with Kubernetes, TensorFlow Serving, and Prometheus-based observability to ensure availability and automated rollback.

In prior roles I designed GPT-powered assistants embedded in CRM systems, applied multilingual fine-tuning to improve triage accuracy by 31%, and orchestrated CI/CD model deployment pipelines that reduced deployment timelines by 44%. I have benchmarked and fine-tuned large language models, integrated vector DBs and search stacks, and produced interactive dashboards to guide stakeholders on model trade-offs and KPIs.

I mentor engineers in advanced LLM deployment, prompt engineering, PEFT (LoRA/QLoRA), RLHF, and acceleration tools, and I enjoy leading cross-functional Agile squads to deliver measurable business impact. I seek to build production-grade AI systems with strong MLOps, responsible-AI practices, and clear operational metrics.

Experience

Work history, roles, and key accomplishments

Snapsheet logoSN
Current

Principal AI/ML Engineer

Snapsheet

Feb 2024 - Present (2 years 4 months)

Spearheaded end-to-end LLM recommendation architecture in GCP Vertex AI, driving a 28%+ uplift in personalization KPIs and improving production stability through automated drift detection and model versioning.

KO

Senior Machine Learning Engineer

Kombea

Jul 2020 - Dec 2023 (3 years 5 months)

Designed GPT-powered AI assistants integrated with Salesforce that reduced average handling time and increased multilingual ticket triage accuracy by 31%, while accelerating deployments and cutting rollout timelines by 44%.

Divjoy logoDI

Data Scientist

Divjoy

Jun 2014 - Apr 2017 (2 years 10 months)

Built NLP pipelines and LLM evaluation platforms enabling chatbots with 85%+ intent recognition and deployed RAG systems using LangChain and Qdrant to power document-based conversational agents.

Education

Degrees, certifications, and relevant coursework

University of Illinois Urbana-Champaign logoUU

University of Illinois Urbana-Champaign

Bachelor of Science, Computer Science

2010 - 2014

Completed a Bachelor of Science in Computer Science at the University of Illinois Urbana-Champaign from 2010 to 2014.

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