Jarrod Smith
@jarrodsmith
I am a Principal AI/ML engineer specializing in LLMs, RAG, and scalable AI systems.
What I'm looking for
I am a Principal AI/ML engineer with over 11 years designing, architecting, and deploying large-scale AI solutions across enterprise, cloud, and embedded ecosystems. I specialize in transformer-based models, generative AI, retrieval-augmented generation (RAG), and multimodal machine learning.
At my current role I led end-to-end LLM-powered recommendation engines and MLOps infrastructures, leveraging PaLM, T5, Apache Beam, and Vertex AI, which delivered a 28%+ uplift in personalization KPIs. I built scalable low-latency RAG pipelines and production inference architectures with Kubernetes, TensorFlow Serving, and Prometheus-based observability to ensure availability and automated rollback.
In prior roles I designed GPT-powered assistants embedded in CRM systems, applied multilingual fine-tuning to improve triage accuracy by 31%, and orchestrated CI/CD model deployment pipelines that reduced deployment timelines by 44%. I have benchmarked and fine-tuned large language models, integrated vector DBs and search stacks, and produced interactive dashboards to guide stakeholders on model trade-offs and KPIs.
I mentor engineers in advanced LLM deployment, prompt engineering, PEFT (LoRA/QLoRA), RLHF, and acceleration tools, and I enjoy leading cross-functional Agile squads to deliver measurable business impact. I seek to build production-grade AI systems with strong MLOps, responsible-AI practices, and clear operational metrics.
Experience
Work history, roles, and key accomplishments
Principal AI/ML Engineer
Snapsheet
Feb 2024 - Present (1 year 6 months)
Spearheaded end-to-end LLM recommendation architecture in GCP Vertex AI, driving a 28%+ uplift in personalization KPIs and improving production stability through automated drift detection and model versioning.
Senior Machine Learning Engineer
Kombea
Jul 2020 - Dec 2023 (3 years 5 months)
Designed GPT-powered AI assistants integrated with Salesforce that reduced average handling time and increased multilingual ticket triage accuracy by 31%, while accelerating deployments and cutting rollout timelines by 44%.
AI Research Engineer
Slalom Consulting
Jun 2017 - May 2020 (2 years 11 months)
Applied transformer-based models to documentation and telemetry, reducing research lookup time by 40% and improving bug triage accuracy by 34% through hybrid BERT+Decision Tree pipelines.
Data Scientist
Divjoy
Jun 2014 - Apr 2017 (2 years 10 months)
Built NLP pipelines and LLM evaluation platforms enabling chatbots with 85%+ intent recognition and deployed RAG systems using LangChain and Qdrant to power document-based conversational agents.
Education
Degrees, certifications, and relevant coursework
University of Illinois Urbana-Champaign
Bachelor of Science, Computer Science
2010 - 2014
Completed a Bachelor of Science in Computer Science at the University of Illinois Urbana-Champaign from 2010 to 2014.
Tech stack
Software and tools used professionally
Apache Spark
D3.js
Google Cloud Platform
GitHub
GitLab
Kubernetes
Jenkins
Salesforce
MySQL
MongoDB
Cassandra
Rollout
Databricks
Redis
Jira
JavaScript
Java
TensorFlow
PyTorch
MLflow
scikit-learn
Keras
Kubeflow
Streamlit
DeepSpeed
NLTK
Kafka
Grafana
Prometheus
Elasticsearch
AWS Lambda
Airflow
Apache Beam
SQL
XGBoost
Hugging Face
LightGBM
CatBoost
Seldon
Qdrant
LangChain
Pinecone
Availability
Location
Authorized to work in
Job categories
Skills
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