At SRM Technologies, I developed Salesforce features across Sales Cloud and Service Cloud, including Apex Triggers, Lightning Web Components, and Visualforce pages. I also integrated Amazon Connect with Service Cloud to enable screen pops, call logging, and automated case creation.
At Infobeans Pvt Ltd, I built Lightning components and professional PDF generation functionality, and implemented Email-to-Lead generation. I also contributed to data model design and Case Management enhancements.
At Cognizant Technology Solutions, I customized Salesforce objects and developed Apex Classes, Visualforce components and extensions, and Triggers. I hold Salesforce certifications in Agentforce, Platform Developer I and II, and Administration.
