LNLavina Pais Nazareth
@lavinapaisnazareth
Strategic IT leader driving governance, compliance, and digital transformation.
IndiaWhat I'm looking for
I am a Strategic IT leader with 17+ years' experience in the BFSI sector, focused on IT governance, program management, and enterprise-wide technology modernization. I have established governance frameworks, ensured RBI and ISMS compliance, and led large-scale cloud and CRM modernization initiatives that reduced costs by 25% and delivered 98% uptime.
I have led multi-crore budgets, vendor and SLA governance, and critical programs such as RBI-mandated infrastructure setup delivered within six months and a corporate HQ relocation completed in 60 days with zero downtime. I bring measurable improvements in project delivery efficiency through structured governance and Agile/PRINCE2 practices.
Experience
Work history, roles, and key accomplishments
Head – IT (DGM)
HDFC Sales Pvt. Ltd.
Jan 2012 - Present (13 years 10 months)
Directed IT governance and transformation programs across 100+ branches and 3,000+ users, delivering CRM and cloud modernization that reduced costs by 25% and ensured 98% uptime. Managed multi-crore budgets, vendor contracts, and RBI/ISMS-compliant cybersecurity and audit controls.
Assistant Manager – Sales Projects
HSBC InvestDirect
Jan 2009 - Jan 2012 (3 years)
Strengthened sales project governance and built performance reporting dashboards to improve business transparency and project delivery. Coordinated cross-functional stakeholders to standardize project reporting and controls.
Education
Degrees, certifications, and relevant coursework
Certified ScrumMaster (CSM)
Certification, Agile / Scrum
Earned Certified ScrumMaster (CSM) certification in 2024.
IKIndian Institute of Management Kozhikode
Certificate, Project Management
Completed a Project Management program at IIM Kozhikode in 2020.
PRINCE2
Certification, Project Management
Obtained PRINCE2 Project Management certification in 2014.
SUSikkim Manipal University
Master of Business Administration, Information Systems
Completed an MBA in Information Systems from Sikkim Manipal University, graduating in 2011.
St. Xavier's College, Mumbai
Bachelor of Arts, Economics
Completed a B.A. in Economics at St. Xavier's College, Mumbai, graduating in 2007.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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