Open to opportunities

Lakshhay User

@lakshhayuser

Message

Itinerary planning and travel operations professional using AI-powered tech for seamless experiences.

India

Message

What I'm looking for

I’m seeking travel operations and customer experience roles in global organizations where innovation and user-centric thinking are valued—using data, smooth logistics, and AI-enabled tools to improve engagement and satisfaction.

I’m a Tourism Studies graduate with hands-on experience in travel operations, itinerary planning, and digital marketing. I’ve designed 25+ customized travel itineraries across India, focused on seamless logistics and personalized client experiences.

I combine travel knowledge with emerging technologies, including AI tools, to enhance customer engagement and operational efficiency. I also bring event and marketing support experience from executing 100+ webinars and virtual events, and I’m now looking for opportunities in travel operations, customer experience, or global organizations that value innovation and user-centric thinking.

Experience

Work history, roles, and key accomplishments

Current

Freelance Itinerary Planner

Current

Self-Employed

Jan 2021 - Present (5 years 5 months)

Designed 25+ personalized travel itineraries across India based on client preferences and budgets, coordinating accommodations, transport, and activities to ensure smooth logistics. Improved client satisfaction through customized destination research and offbeat experience recommendations.

itinerary planning Travel Research Travel Coordination Budget Management Accommodation Planning Amadeus Sabre CRM Tools

Intern - Operations & Marketing

Learning Conclave

Mar 2020 - Jun 2021 (1 year 3 months)

Supported execution of 100+ webinars and virtual events by managing event logistics, speaker coordination, and attendee engagement. Contributed to social media campaigns and assisted with sponsorship and partnership coordination to improve event reach.

Event Logistics Speaker Coordination Campaigns Content Creation SEO Sponsorship Coordination Partnership Management Excel

Education

Degrees, certifications, and relevant coursework

Indira Gandhi National Open University (IGNOU)

Bachelor’s Degree, Tourism and Travel Services Management

Grade: Second Division (GPA 6.2/10)

Bachelor’s degree in Tourism and Travel Services Management with a GPA of 6.2/10 (Second Division). Coursework included Tourism Development, Travel Management, Event Planning, and Cultural Anthropology.