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Hirak User

@hirakuser

Travel operations specialist at Journee coordinating international trips and managing 10,000+ bookings.

India
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At Journee, I coordinated international trips for customers primarily from the UK, USA, and Canada, managing 150+ trips per month and more during peak periods. I handled 10,000+ bookings across flights, accommodation, and activities in 25+ European countries.

I arranged travel details and handled changes, cancellations, and disruption-related rebooking, coordinating with suppliers and customers to resolve issues. Earlier, I supported business development activities at Holiday Monk and hotel supply operations at Make My Trip.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Christ University logoCU

Christ University

Master of Tourism & Travel Management, Tourism & Travel Management

2021 - 2023

Pursued a Master of Tourism & Travel Management from 2021 to 2023.

Coursera logoCO

Coursera

Brand Management: Aligning Business, Brand and Behaviour, Brand Management

2020 - 2020

Completed the Brand Management: Aligning Business, Brand and Behaviour course.

Udemy logoUD

Udemy

Creative Thinking: Techniques and Tools for Success, Creative Thinking

2020 - 2020

Completed the Creative Thinking: Techniques and Tools for Success course.

Navrachana University logoNU

Navrachana University

Bachelor of Business Administration, Business Administration

2017 - 2020

Completed a Bachelor of Business Administration from 2017 to 2020.

Tech stack

Software and tools used professionally

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