Lakeisha Johnson

I’m a healthcare and customer service professional with leadership experience across program management, patient care, payroll administration, and staff supervision. I bring a compassionate, member/patient-first approach paired with strong documentation and compliance habits in fast-paced environments.

Most recently, I’ve been working as a Payroll Specialist for County of York, where I process bi-weekly and salaried payroll while maintaining accuracy and confidentiality. I assist employees with payroll questions, benefits, and FMLA tracking, audit payroll data to resolve discrepancies, and ensure adherence to policies and procedures.

From Apr 2022 to Sep 2025, I served as a Program Manager at Catholic Charities, supervising and supporting a team of 13 staff members in a healthcare setting. I managed scheduling, payroll, hiring, onboarding, and employee training, while providing compassionate communication to clients and families—ultimately maintaining accurate documentation, ensuring regulatory compliance, and improving workflow through effective team communication.