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Kyra Johnson

@kyrajohnson

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Dedicated virtual assistant specializing in administration and WordPress management.

South Africa

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What I'm looking for

I am looking for a role that allows me to grow my skills in a supportive environment, where I can contribute to meaningful projects and collaborate with a dynamic team.

As a versatile virtual assistant, I specialize in general administration and WordPress design and management. My approach is client-centered, focusing not just on completing tasks but on understanding and adapting to each client’s unique goals and challenges. I thrive on learning new skills and tackling diverse tasks, ensuring that I contribute meaningfully to my clients' success.

With experience in data entry, analysis, and project management, I have developed a keen eye for detail and a commitment to excellence. My technical skills include high proficiency in Microsoft Office Suite, Google Workplace, and various project management tools. I am also adept at managing WordPress websites, ensuring they are user-friendly and optimized for performance. My background in customer service further enhances my ability to communicate effectively and resolve issues promptly.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant and Owner

Current

KC Johnson Virtual Assistant

May 2023 - Present (2 years 1 month)

As a Virtual Assistant, I provide general administration support, manage WordPress websites, and oversee eCommerce operations. My role includes data entry, transcription, data analysis, and email management, ensuring efficient workflows and client satisfaction. I also focus on enhancing website performance and managing online stores.

Administration WordPress Data Entry Data Analysis Calendar Management eCommerce Management Proofreading SEO Digital Marketing

Bookseller and Supervisor

Skoobs, Theatre of Books

Dec 2017 - Jan 2020 (2 years 1 month)

In my role as a Bookseller and Supervisor, I provided exceptional customer service, assisted customers in locating books, and managed inventory data entry. I was responsible for processing payments, organizing shelves, and resolving disputes, ensuring a smooth operation of the bookstore.

Customer Service Inventory Management Data Entry Payment Processing Conflict Resolution Communication Sales Team Leadership

Education

Degrees, certifications, and relevant coursework

Independent Study

Self-Oriented Learning, Virtual Assistance

2020 -

Engaged in self-oriented learning focusing on Virtual Assistance, WordPress Design and Management, General Administration, Digital Marketing, and Social Media Management.

Jeppe High School for Girls

Matric Certificate, General Education

2012 - 2016

Completed Matric Certificate with subjects including English Home Language, Afrikaans First Additional Language, Mathematics, Life Orientation, Accounting, Physical Sciences, and Visual Arts.