At WedoSupport, I administered the Humanity scheduling platform company-wide and managed workforce, scheduling, and capacity planning for VIP operations. I monitored staffing levels and utilization, then analyzed KPI, attendance, and productivity trends to provide actionable workforce insights.
I prepared executive productivity and performance reports to improve visibility into staffing efficiency and operational performance. At KIK Trading Ltd, I coordinated employee and management schedules, prepared payroll reports, and supported HR system enhancements and process improvements.

