Kyle Hawkins

✅ Service Planner – EMEA, APAC & Fleet Manager
📍 Trojan Technologies | Remote | 2023 – 2025

🔹 Lead service scheduling & operations across Europe, the Middle East, Africa (EMEA), and APAC, ensuring efficient resource allocation and technician deployment.
🔹 Manage fleet operations across Europe, optimizing logistics, reducing costs, and improving service response times.
🔹 Oversee Maintenance Agreem

✅ EU Logistics Specialist
📍 Trojan Technologies | Remote | 2022 – 2023

🔹 Managed logistics operations for the 5 Trojan Companies in Europe (Trojan, Aquafine, Viqua, Salsnes & Pall), ensuring smooth supply chain execution and on-time delivery (OTD).
🔹 Developed and led training programs for staff in North America and Europe, ensuring multiple departments correctly understood and applied 2020 Incot

✅ Customer Service Specialist & Key Account Manager – Industrial Division
📍 Trojan Technologies | Remote | 2020 – 2022

🔹 Responsible for Customer Service within the DACH, Northern Europe, and Eastern Europe Regions.
🔹 Managed key Industrial Division accounts within the DACH region, serving as the primary point of contact for high-value clients.
🔹 Specialized in the Industrial Division Products, c

✅ Customer Service Manager – Win24 (2018–2019)
🔹 Managed customer service teams across three continents, ensuring operational efficiency.
🔹 Developed new training protocols, improving service delivery and compliance.
🔹 Moved on to pursue opportunities better aligned with my values and leadership philosophy.

Freelance Business English training for corporate clients and private individuals, including Lufthansa Technik.
Teacher at Leibniz Privatschule, Bad Bramstedt – daily substitute, then maternity cover (2014).

✅ Head Coach – German U-19 Men’s National Lacrosse Team
📍 Germany | 2011 – 2013

🔹 Led the German U-19 national team to its highest-ever finish (7th place) at the 2013 World Championships in Turku, Finland.
🔹 Developed and implemented national-level training programs, elevating player development and team performance.
🔹 Recruited and coached top-tier talent, fostering a competitive and disciplined

✅ Head Coach – HTHC Hamburg Warriors (German Bundesliga)
📍 Hamburg, Germany | 2008 – 2013

🔹 Led HTHC Hamburg Warriors to a German National Championship (2008) and 7 consecutive playoff appearances.
🔹 Developed elite-level talent, winning 5 National Youth Championships.
🔹 Built a high-performance team culture, driving sustained success at both senior and youth levels.

💡 Impact: Established the W

✅ Head Coach – University of Missouri Men’s Lacrosse
📍 Columbia, Missouri, USA | 1999 – 2007

🔹 Led the University of Missouri Men’s Lacrosse program to sustained success, with consistent playoff appearances and two national championship qualifications (1999, 2004).
🔹 Named Coach of the Year (2004) after guiding the team to one of its most successful seasons.
🔹 Recruited and developed top collegia

History

History; Student Intervention Program