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Kyle Best

@kylebest

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Senior Principal Engineer specializing in cloud solutions and software deployment.

United States

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What I'm looking for

I seek a role that fosters innovation, collaboration, and growth in cloud technologies.

I am a Senior Principal Engineer with extensive experience in cloud solutions and software deployment. Currently, I work at Microsoft, where I lead the development of innovative features for the Partner Center, including a Copilot that processes natural language queries and converts them into SQL statements. My work emphasizes leveraging advanced technologies such as large language models and Retrieval-Augmented Generation to enhance user experience and efficiency.

Previously, I contributed to Genpact, where I played a pivotal role in building a fully automated deployment platform for data plane nodes, ensuring reliability and security across multi-cloud environments. My background also includes significant achievements at Deutsche Bank, where I designed and implemented backend services for banking transactions, utilizing microservice architecture to improve system performance and reliability. My technical expertise spans a wide array of programming languages and frameworks, allowing me to tackle complex challenges effectively.

Experience

Work history, roles, and key accomplishments

Current

Senior Principal Engineer

Current

Genpact

Mar 2022 - Present (3 years 3 months)

At Genpact, I led the software deployment team to build an automated platform for deploying changes to data plane nodes. I worked on onboarding services to AWS and Azure, designed a rolling deployment strategy, and focused on embedded systems and real-time OS programming.

AWS Azure Docker Kubernetes OpenShift Embedded Systems Software Deployment Microservices Automation

Current

Senior Principal Engineer

Current

Microsoft

Mar 2022 - Present (3 years 3 months)

At Microsoft, I developed features for the Partner Center, including a Copilot for the Membership Workspace that processes natural language queries into SQL statements. I built a trailing prompt generation service and developed a Virtual Assistant using Rust and gRPC, while also creating full-stack features for IoT platforms.

Natural Language Processing SQL Rust gRPC IoT Software Development Full Stack Large Language Models Cloud Services

Senior Software Engineer

Deutsche Bank

Oct 2015 - Mar 2022 (6 years 5 months)

At Deutsche Bank, I designed and implemented backend services for payments using microservice architecture. I developed services for product management and transactions, resolved production issues with Kafka, and automated deployments using Docker and Jenkins.

Microservices Apache Kafka Docker Jenkins Payments Systems Backend Development Agile Methodology Software Architecture RESTful Services

Software Engineer

Tata Consultancy Services

Mar 2012 - Oct 2015 (3 years 7 months)

At Tata Consultancy Services, I worked through various SDLC phases using Agile methodology. I migrated legacy applications to Node.js and RESTful services, significantly improving performance, and integrated RabbitMQ for enhanced asynchronous processing.

Node RESTful Services Agile Methodology RabbitMQ Performance Optimization Scrum Asynchronous Web Services

Education

Degrees, certifications, and relevant coursework

West Bengal University of Technology

Bachelor of Technology, Electronics and Instrumentation

2007 - 2011

Grade: 7.4

Completed a Bachelor of Technology in Electronics and Instrumentation, focusing on the principles of electronics, instrumentation systems, and their applications in various industries.