Open to opportunities

Kyla Williams

@kylawilliams

Remote Medical Assistant specializing in outpatient and pediatric care, patient coordination, and HIPAA-compliant EMR documentation.

United States

Message

What I'm looking for

I’m looking for a remote or clinic Medical Assistant role focused on outpatient/pediatric patient care, smooth scheduling and triage, and accurate HIPAA-compliant EMR documentation—where I can strengthen care coordination and improve visit flow and follow-up.

I’m a Remote Medical Assistant with nearly 2 years of experience supporting outpatient and pediatric practices. I focus on patient care and care coordination, handling HIPAA-compliant EMR documentation, scheduling, triage, and insurance verification while educating patients and caregivers on medications and follow-up.

I’ve delivered measurable results in fast-paced environments—achieving 98% charting accuracy, 98% first-stick phlebotomy success, and reducing patient wait times by 15% through proactive triage and coordination. I’m trained in vital signs, EKGs, injections, phlebotomy, immunizations, and point-of-care testing, with a strong commitment to Infection Control and accurate clinical workflows.

Experience

Work history, roles, and key accomplishments

Current

Medical Assistant

Current

Pediatric Partners of Gwinnett

Oct 2025 - Present (9 months)

Managed phone triage, scheduling, prior authorizations, referrals, and insurance verification to improve pediatric care coordination and timely access. Provided direct patient care by rooming patients, obtaining vitals, administering immunizations, and performing phlebotomy and point-of-care testing, while maintaining EMR documentation for well-child visits, improving vaccination adherence and red

Patient Care Care Coordination Phone Triage Scheduling Prior Authorizations Referrals Insurance Verification Rooming Patients Immunizations Phlebotomy Point of Care Testing Vaccination Compliance

Medical Assistant

Atlanta Health Center

Oct 2024 - Oct 2026 (2 years)

Assisted providers in a busy outpatient clinic, managing 20–30 patients daily by performing vital signs, EKGs, injections, and phlebotomy with a 98% first-stick success rate. Reduced average wait time by 15% through proactive triage and coordination and maintained HIPAA-compliant EMR and insurance documentation with 98% charting accuracy while educating patients on medications and post-procedure c

Patient Care Care Coordination Vital Signs Phlebotomy Scheduling Triage HIPAA compliance Insurance Verification Insurance Documentation Claims Submission Patient Education

Education

Degrees, certifications, and relevant coursework

United Education Institute

Certified Medical Assistant, Medical Assisting

2024 - 2025

Activities and societies: Supervised clinical externship in outpatient settings.

Completed a Certified Medical Assistant program with a supervised clinical externship in outpatient settings, including training in vital signs, phlebotomy, EKGs, injections, medication administration, point-of-care testing, and EMR documentation. Prepared for HIPAA-compliant patient care and education.