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Kushal TiwariKT
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Kushal Tiwari

@kushaltiwari1

Machine learning engineer building AI systems, including a multi-agent customer support system with 98.5% LLM-judged faithfulness.

India
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I built ResolveFlow AI, a multi-agent customer support system using LangGraph, retrieval-augmented generation, and human handoff. On a locked 20-case holdout, it achieved 98.5% LLM-judged faithfulness.

At Addverb Technologies Ltd, I analysed operational and technical data across automation projects and managed inventory data for 60k+ storage locations using SQL. My projects also include a deployed credit risk assessment pipeline and multimodal product search; I published research on inverter fault diagnosis on IEEE Xplore.

Experience

Work history, roles, and key accomplishments

AL

Project Engineer

Addverb Technologies Ltd

Aug 2025 - Aug 2026 (1 year)

Analysed operational and technical data from PLC-based industrial systems across 7+ automation projects, supporting cross-industry process analysis and troubleshooting. Maintained project data, electrical drawings, and revisions in MS Excel, E-Plan, and AutoCAD, and managed industrial inventory data for 60k+ storage locations using SQL.

Education

Degrees, certifications, and relevant coursework

VT

Visvesvaraya National Institute of Technology

Bachelor of Technology, Electrical and Electronics Engineering

2021 - 2025

Activities and societies: Event Manager — AAROHI, Cultural Fest of VNIT

Pursued a Bachelor of Technology in Electrical and Electronics Engineering, focusing on core engineering principles and applications.

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