Kushagra Shukla
@kushagrashukla
Data-driven consultant with expertise in customer behavior analysis.
What I'm looking for
I am a dedicated data analyst with a strong background in consulting and business analysis. Currently, I serve as a Senior Consultant at EY, where I conduct correlation analyses to assess the impact of sponsorship media events on credit card account openings. My work involves analyzing customer behavior and media effectiveness, which has significantly enhanced our understanding of key drivers in the financial sector.
Previously, I worked as a Senior Business Analyst at Hike, where I leveraged user psychology to develop insights that increased daily platform revenue by 1 Cr across various gaming platforms. My collaboration with the growth marketing team led to a 10% increase in user acquisition and retention through data-driven referral strategies. I also have experience in developing engagement metrics and retention dashboards that improved user experience and loyalty.
My journey began at Axis Bank, where I designed risk prediction models and collaborated with teams to analyze portfolio performance. I led a team of interns to contribute to an annual report on Microfinance Institutions, focusing on key financial metrics. My analytical skills, combined with my ability to work collaboratively, have consistently driven strategic decision-making and improved business outcomes.
Experience
Work history, roles, and key accomplishments
Senior Consultant
EY
Oct 2023 - Present (1 year 7 months)
Conducted correlation analysis of sponsorship media events and new accounts opened for various credit card products to assess impact and effectiveness. Analyzed patterns and trends to uncover insights into customer behavior and media effectiveness.
Senior Business Analyst
Hike
Jul 2023 - Apr 2024 (9 months)
Leveraged user psychology to develop probability analysis insights, increasing daily platform revenue significantly. Partnered with marketing to implement data-driven referral strategies, resulting in increased user acquisition and retention.
Consultant
Exl Analytics
Jan 2022 - Jun 2023 (1 year 5 months)
Reduced Fraud-to-Spend ratio by developing real-time transaction decline scenarios. Worked with global card issuers to improve approval rates and deploy spend anomaly detection rules, increasing approval rates while minimizing risk.
Business Analyst
Axis Bank
Jan 2020 - Jul 2021 (1 year 6 months)
Designed risk prediction models for banking products, collaborated on portfolio performance analysis, and developed health metrics for investment decisions. Led a team to contribute to the MFI annual report.
Education
Degrees, certifications, and relevant coursework
National Institute of Technology Bhopal
Bachelor of Technology, Engineering
2015 - 2019
Completed a Bachelor of Technology (B.Tech) degree, focusing on engineering principles and practices. Engaged in various projects and analyses, including correlation analysis of sponsorship media events and customer behavior insights.
Availability
Location
Authorized to work in
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