At Leadway Group, I lead product strategy and platform architecture across seven business units. I architected the ONE Leadway SuperApp, launched with four subsidiaries, to enable cross-subsidiary distribution while preserving each unit’s operational autonomy.
I also built a Technical Risk Management platform to replace fragmented manual inspections. Its AI-assisted motor inspections and links to underwriting and claims decisioning reduced turnaround time by 35%.
At Union Bank of Nigeria, I owned the digital product roadmap for a conversational AI solution. The chatbot reduced inbound calls by 68% and scaled to more than 49,000 monthly active users.
At Ecobank Nigeria Ltd, I improved chatbot precision from 68% to 92% through NLP retraining and intent architecture redesign, automating 52% of digital traffic. I now also contribute product and technology expertise to AI model training and evaluation at micro1.
