Kristen Rodriguez
@kristenrodriguez
I improve quality systems and resolve complex healthcare grievances and appeals.
United StatesWhat I'm looking for
At Centene, I compile state reports, resolve member and provider grievances and appeals, and serve as a liaison among members, providers, regulatory agencies, and internal teams. I improved peer-to-peer turnaround time, reduced pending scheduling requests, and updated work instructions to support new hires.
I've also led quality systems at Stupp Corporation, maintaining ISO 9001 and API Q1 certifications, coordinating audits, corrective actions, controlled documentation, and quality personnel. My earlier laboratory work at BP Castrol, ExxonMobil, and A & E Testing built a strong foundation in regulatory compliance, analytical testing, data integrity, safety, and process improvement.
Experience
Work history, roles, and key accomplishments
Compiled state reports, updated work instructions, and improved peer-to-peer processes. Collaborated with subject matter experts and served as a liaison between members, providers, and regulatory agencies.
Education
Degrees, certifications, and relevant coursework
University of North Texas
Bachelor of Arts, General Studies
Grade: 3.35
Activities and societies: Dean's List one semester, Honor Roll six semesters
Earned a Bachelor of Arts in General Studies with a focus on Geology, Biology, and Archaeology. Graduated with a cumulative GPA of 3.35 and was named to the Dean's List one semester and the Honor Roll six semesters.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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