I am a highly motivated and enthusiastic graduate with a strong analytical and problem-solving skillset. With 2 years of experience working as a Technical Support Specialist and 3+ months of internship experience as a DevOps Engineer, I have developed a deep understanding of DevOps tools and technologies to simplify software development and deployment.
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Krishton Naik
@krishtonnaik
Ambitious and Enthusiastic Graduate Seeking a Challenging Entry-Level Position
IndiaExperience
Work history, roles, and key accomplishments
PH
Technical Support Specialist
PTW Hyderabad
Oct 2021 - Dec 2022 (1 year 2 months)
Supported customers with basic technical support for current and past software releases. Assisted clients with general support for hardware, peripherals, network connections, and external software. Escalated help desk tickets to Level 2 / Tier 2 support when outside the scope of L1/T1 technician support.
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