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krishna Manchala

@krishnamanchala

Results-driven professional with expertise in software testing and civil engineering.

United Kingdom

What I'm looking for

I am looking for a role that offers growth opportunities and values innovation.

I am a results-driven professional with a diverse background in software testing and civil engineering. My experience spans across quality assurance, project management, and supply chain operations, where I have honed my analytical and strategic planning abilities. I am committed to optimizing resource allocation and managing risks effectively, which has allowed me to enhance operational efficiency in various domains.

Throughout my career, I have developed strong problem-solving skills and a keen understanding of customer service dynamics. My role as a Customer Assistant at Sutara Learning Foundation involved addressing customer inquiries and resolving issues, which significantly improved service efficiency and customer satisfaction. Additionally, my experience as a Junior Civil Engineer at North East Infra equipped me with essential skills in material procurement and project execution, directly applicable to logistics and supply chain management.

Experience

Work history, roles, and key accomplishments

SF

Customer Assistant

Sutara Learning Foundation

Jul 2023 - Jan 2024 (6 months)

Assisted customers by addressing inquiries and resolving issues to ensure a seamless shopping experience. Maintained accurate records of customer interactions and utilized tracking tools to improve service efficiency, enhancing overall customer satisfaction.

NI

Junior Civil Engineer

North East Infra

Feb 2020 - Mar 2023 (3 years 1 month)

Assisted in the design and construction of civil projects, coordinating materials, labor, and equipment. Optimized material procurement and scheduling, ensuring timely delivery and showcasing a foundational understanding of logistics and supply chain processes.

RB

Assistant Civil Engineer

Rahul Builders

Jan 2018 - Aug 2019 (1 year 7 months)

Managed material and equipment, monitored inventory levels, and ensured timely procurement of resources. Assisted in project scheduling to meet deadlines, applying skills relevant to supply chain management.

Education

Degrees, certifications, and relevant coursework

University of Gloucestershire logoUG

University of Gloucestershire

MBA, Supply Chain & Logistics

2025 -

Tech stack

Software and tools used professionally

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krishna Manchala - Customer Assistant - Sutara Learning Foundation | Himalayas