I designed and delivered an intelligent incident-management platform that brings together Kafka incident ingestion, Vertex AI analysis, and RAG grounded in verified knowledge articles and historical incidents. I also built a Knowledge Assistant and an engineer feedback workflow to improve future recommendations.
At Schreiber Foods, I designed a GCP claims-automation pipeline using Microsoft Graph API and Vertex AI to turn unstructured claim emails into validated JSON. I integrated Oracle EBS and created an immutable Google Cloud Storage audit trail, helping accelerate claim processing from days to hours.
Across lending, commerce, and product work, I led integrations and feature delivery, including a Chile e-commerce build on Oracle Commerce Cloud and core features across six React/GraphQL products. I’ve also worked on RFI document processing, cloud deployments, and production reliability.

