Krishanthan Ramkumar

Coordinated with overseas and local clients, ensuring timely and accurate handling of administrative tasks such as emails, calls, and document management. Supported the recruitment team by scheduling meetings and interviews, maintaining recruitment files and databases, and assisting with job postings and drafting job descriptions.

Managed all company operations with the General Manager, focusing on HR and payroll functions. Gained firsthand exposure to business operations from back-office administration to front-end customer service, enhancing interpersonal and multi-tasking skills.

Defined and implemented overall sales strategies aligned with company objectives, identifying target markets and developing sales plans. Evaluated sales team performance, taking corrective actions as needed, and analyzed sales data to identify trends and growth opportunities.

Identified potential customers, built relationships, and converted them into clients, managing the entire sales cycle from initial contact to closing deals. Addressed customer inquiries, resolved issues, and ensured customer satisfaction while promoting other financial services.

Currently pursuing a Higher National Diploma in Computing with a specialization in Cyber Security. This program focuses on developing skills in cybersecurity practices, networking protocols, and system administration.

Completed the G.C.E A/Level examinations, demonstrating academic proficiency in various subjects. This foundational education provided a strong base for further studies.

Completed the G.C.E O/Level examinations, achieving a comprehensive understanding across a range of subjects. This period established fundamental academic skills and knowledge.