KTKomal Tariq
@komaltariq
Experienced professional skilled in both Customer Support and Content Writing.
PakistanWhat I'm looking for
With over three years of experience in Customer Support and Content Writing, I excel in problem-solving and ensuring customer satisfaction. My background in Computer Science has equipped me with the technical skills necessary to thrive in both fields. I am passionate about creating SEO-optimized content that drives traffic and enhances brand visibility.
Currently, I work as an SEO Content Writer at Kaya Smart, where I craft engaging web content and blog posts tailored to specific projects. My role involves optimizing content for search engines while aligning with the brand's voice. I stay updated on the latest SEO trends to contribute effectively to our online presence.
Previously, I served as a Customer Support Agent at Glixen Technologies, where I provided exceptional assistance to WordPress theme users. My commitment to delivering outstanding customer experiences has been a hallmark of my career, and I continuously strive to exceed expectations in every role I undertake.
Experience
Work history, roles, and key accomplishments
SEO Content Writer
Kaya Smart
Oct 2023 - Present (1 year 7 months)
As an SEO Content Writer at Kaya Smart, I craft web on-page content and engaging blog posts, optimizing for search engine visibility while aligning with brand objectives. I stay updated on SEO trends to enhance online presence and drive traffic.
Freelance Content Writer
CAPSLOCK
Jul 2022 - Sep 2023 (1 year 2 months)
As a freelance Content Writer at CAPSLOCK, I developed engaging blog posts and website content, honing my writing skills and delivering high-quality, SEO-optimized work that enhances clients' online presence.
Customer Support Agent
Glixen Technologies
Dec 2022 - Sep 2023 (9 months)
In my role as a Customer Support Agent at Glixen Technologies, I provided exceptional assistance to WordPress theme users on Ticksy.com, addressing installation queries and technical challenges to ensure outstanding customer experiences.
Customer Support Agent
Glixen Technologies
Aug 2017 - Aug 2019 (1 year 11 months)
As a Customer Support Agent at Glixen Technologies, I ensured exceptional customer experiences for WordPress theme users on Ticksy.com, addressing a variety of technical issues and installation inquiries.
SEO Intern
Glixen Technologies
Oct 2017 - Mar 2018 (5 months)
During my SEO Internship at Glixen Technologies, I gained expertise in on-page and off-page optimization techniques and effective link-building strategies tailored for WordPress themes.
Education
Degrees, certifications, and relevant coursework
LULahore College for Women University
Bachelor of Science, Computer Science
2012 - 2016
Completed a four-year BS (Honors) program in Computer Science with a strong academic record, focusing on both theoretical and practical aspects of the field.
Federal Board of Intermediate and Secondary Education
Intermediate, Science
2009 - 2011
Completed intermediate education with a focus on Science subjects, achieving excellent grades.
Baluchistan Board of Intermediate and Secondary Education
Matriculation, Science
2001 - 2008
Completed Matriculation in Science subjects, laying a strong foundation for further studies in the field of Computer Science.
Tech stack
Software and tools used professionally
Availability
Location
PakistanAuthorized to work in
Job categories
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