Open to opportunities

Kirill_NFTerraX User

@kirill_nfterraxuser

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Web3 community manager specializing in moderation, user support, and engagement growth.

Russian Federation

Message

What I'm looking for

I seek a Web3 role focused on community building, active moderation, and user support in a collaborative, growth-oriented team.

I am a dynamic Web3 community and support specialist with extensive experience building and moderating engaged communities across Discord, Telegram, and X (Twitter).

I have served as Community Moderator and Community Manager for multiple projects including Mantle, Space and Time, Function | FBTC, mETH Protocol and Exorde, focusing on conflict resolution, user satisfaction, and cross-team communication.

My strengths include designing and running engagement programs—giveaways, raffles, contests and quest platforms—managing support via Zendesk, LiveChat, MetaCRM and Discord tickets, and synthesizing user feedback into actionable insights.

I am multilingual (Russian native, fluent English) and bring a brand-focused voice, meme-culture awareness, and a results-driven approach to grow and sustain vibrant decentralized communities.

Experience

Work history, roles, and key accomplishments

Current

Community Moderator

Current

mETH Protocol

Sep 2024 - Present (1 year 9 months)

Moderate and cultivate mETH Protocol community across platforms, resolve user issues, enforce guidelines, and drive engagement to maintain a positive, compliant environment.

Discord Moderation Community Engagement Conflict Resolution User Support Multilingual Communication

Current

Community Steward

Current

Function | FBTC

Dec 2022 - Present (3 years 6 months)

Managed community initiatives for Function | FBTC, coordinated events and campaigns, handled user support and feedback collection, and fostered community growth and retention.

Community Management Event Coordination User Feedback Discord Telegram Campaigns Multilingual Communication

Current

Community Moderator

Current

Exorde

Mar 2022 - Present (4 years 3 months)

Provided moderation and user support for Exorde, facilitated communication between users and developers, collected feedback, and helped maintain community health.

User Support Discord Telegram Multilingual Communication

Community Moderator

Mantle

Sep 2022 - Jul 2025 (2 years 10 months)

Moderated Mantle community channels, managed moderation workflows and ticketing, mediated disputes, and supported onboarding to improve user satisfaction and safety.

Discord Moderation Ticketing Systems Community Guidelines Enforcement User Onboarding

Community Manager

Space and Time

Mar 2022 - May 2024 (2 years 2 months)

Managed Space and Time community operations, designed engagement programs and contests, executed support workflows, and grew community participation across Discord and Telegram.

Community Management Customer Support Discord Telegram Analytics

Web3 Community Manager

Kirill NFTerraX

Built and managed Web3 communities and provided customer support, moderated forums and social channels, ran quests and giveaways, and improved user satisfaction through timely issue resolution.

Community Building Customer Support Discord Telegram Giveaways Quest Platforms Multilingual Communication