At Dr. Van Tran Family Clinic, I administered injections, immunizations, and EKGs under physician supervision, and recorded patients’ vital signs. I also collected medical histories and triaged patients.
I collected and processed diagnostic specimens, including COVID-19, flu, strep, and RSV tests, and handled urine samples for pregnancy and drug screenings. I maintained electronic medical records and supported appointment scheduling and telemedicine visits.
At Alorica, I verified insurance benefits, reviewed Explanation of Benefits statements, and submitted electronic claims. I also handled prior authorization requests and followed up with payers.
At Agape Home Healthcare, I supported patients with daily living activities, mobility, medication reminders, and basic wound care. I documented care and reported changes in patient health to nursing staff or physicians.

