Khyliah Petite

I bring over 5 years of experience using digital tools to manage complex records, process data, and maintain strict operational quality. I’m known for executing high-volume alphanumeric entry with 100% accuracy while safeguarding highly confidential information under HIPAA/FDA regulatory frameworks.

As a OneBlood Team Lead Phlebotomist / Data Quality Specialist, I executed and verified high-volume documentation for 500+ patient encounters with 100% data entry accuracy across secure internal health databases. I streamlined digital workflow and records-queue management, reducing processing bottlenecks and improving patient turnaround efficiency by 20%, and I trained new hires on proprietary lab database systems to ensure zero data discrepancies.

Earlier, at Lowe’s Home Improvement, I supported customer service through data and inventory responsibilities—managing accurate digital entries for product updates and procurement logs while reducing inventory data errors and matching return rates by 10%. I also compiled, verified, and audited departmental inventory logs, processed 100+ client records and technical transactions weekly, and drove a 20% spike in customer quality scores.

Before that, I handled operations and financial documentation at Sam’s Club and TALGOV. I conducted point-of-sale data collection and membership verification for 50+ customers per shift, troubleshot recurring payment gateway and terminal data errors to reduce escalations by 40%, and completed daily numerical logging and financial balance reconciliations with a 100% accurate, audit-ready bookkeeping trail.