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Khushi UserKU
Open to opportunities

Khushi User

@khushiuser15

I build digital marketing campaigns and customer experiences that grow engagement, leads, and sales.

India
Message

What I'm looking for

I'm looking for a role where I can combine digital marketing, social media, campaign analysis, and customer engagement to drive measurable business growth.

I've managed Facebook and Instagram campaigns at Wekreate Media, creating content calendars, publishing brand-aligned posts, and using performance metrics to optimise campaigns and share insights with stakeholders.

At Enser Communications, I guide clients through automobile insurance purchases and increased sales revenue by 20% through targeted upselling and cross-selling. I also generate qualified leads through cold calling while building strong client relationships.

Experience

Work history, roles, and key accomplishments

EL
Current

Customer Support Representative

Enser Communications Pvt. Ltd.

Dec 2024 - Present (1 year 11 months)

Guides clients through automobile insurance policies and purchase processes, achieving a 20% increase in sales revenue through upselling and cross-selling. Generates and qualifies leads via cold calling, maintaining product knowledge and resolving queries.

Education

Degrees, certifications, and relevant coursework

KC

KLE Society's Lingaraj College

Bachelor of Business Administration, Digital Marketing

2020 - 2023

Pursued a Bachelor of Business Administration with a focus on Digital Marketing, gaining foundational knowledge in marketing strategies and digital tools.

Tech stack

Software and tools used professionally

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