I've built and customized IBM TRIRIGA solutions for JLL, working across Business Objects, Workflows, Forms, Queries, Security Groups, and workplace management modules including Capital Projects, Space Management, and Real Estate leases.
At HCLTech, I provide production support for enterprise TRIRIGA applications, optimize monitoring with Datadog, and support EOH bulk data pushes and enterprise data integrations. I troubleshoot production issues, conduct root cause analysis, and help maintain application stability.
I've also supported releases through testing, demonstrations, and user training, resolved 90% of Tier-1 and Tier-2 issues independently, and work with development teams to document, review, and resolve technical issues.
