KSKhushbu Soni
@khushbusoni
Operations professional specializing in data-driven process improvement and AIML data operations.
IndiaWhat I'm looking for
I am an operations and data-focused professional with experience optimizing processes across technology and financial services. At Apple, I analyze large datasets and iterate on prompt and ranking structures to improve user experience and reduce dissatisfaction.
Previously, I managed end-to-end billing and trade processing for US and Canadian shareholders at Franklin Templeton, handling high-value redemptions, AML reviews, and cross-team escalations to maintain regulatory compliance.
My background also includes quality audits, fraud detection training, and process improvement at Amazon, and foundational accounting experience from internship roles involving audits, GST, and tax filing. I hold a B.Com and a Six Sigma Yellow Belt certification.
I bring strong Excel and SharePoint abilities, excellent cross-functional communication, and a consistent track record of improving operational efficiency and delivering high-quality results under SLA-driven environments.
Experience
Work history, roles, and key accomplishments
AIAnalyzed large datasets and developed ranking algorithms and prompt optimizations for Siri, reducing user dissatisfaction and improving response quality through iterative testing.
FITransfer Agent - Client Representative
Franklin Templeton Investments
Mar 2020 - May 2021 (1 year 2 months)
Managed end-to-end billing and transaction processing for US and Canadian shareholders, reviewed high-value redemptions for AML/fraud risks, and collaborated with Compliance and Middle Office to resolve trade discrepancies within SLAs.
AMBusiness Operations Specialist
Amazon
Sep 2018 - Oct 2019 (1 year 1 month)
Conducted quality audits and corrected discrepancies in automated processes, trained hires on fraud detection, and partnered with stakeholders to improve data processing and risk mitigation.
Accounts Intern
Ramesh Athasniya & Co.
Jun 2018 - Sep 2018 (3 months)
Performed internal audits, vouching, and verification to ensure accounting accuracy and compliance while identifying cost-saving opportunities.
Accounts Intern
R.G. Sarda and Associates
Jan 2018 - May 2018 (4 months)
Handled GST and individual tax return filing and supported internal and statutory audits to maintain regulatory compliance.
Education
Degrees, certifications, and relevant coursework
Six Sigma Yellow Belt
Six Sigma Yellow Belt, Process Improvement
2023 - 2023
Completed Six Sigma Yellow Belt certification in 2023 to support process improvement skills.
Sree Venkateshwara Degree College (Osmania University)
Bachelor of Commerce, Commerce
2014 - 2017
Grade: 3.5/4 CGPA
Completed a three-year Bachelor of Commerce program with a 3.5/4 CGPA and additional certification in Six Sigma Yellow Belt.
Chartered Accountancy - CPT (Common Proficiency Test)
CA CPT, Accounting
2014 -
Passed the CA Common Proficiency Test (CPT) on the first attempt in 2014.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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