Khaya MtshaliKM
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Khaya Mtshali

@khayamtshali

Product Designer with 10 years experience simplifying complex problems into intuitive solutions.

South Africa

What I'm looking for

Keen to make technology accessible to the 99%, especially as AI shapes the future of work.

I'm Khaya Mtshali, a passionate Product Designer with over a decade of experience in transforming complex challenges into intuitive, story-driven solutions. From leading an academic design department to growth hacking a startup to #1 in the country, I’ve honed a unique ability to design delightful, accessible products.

My journey began at Vega School in Johannesburg, where I graduated with a Bachelor's Degree in Multimedia Design in 2007. Winning the Grand Prix award at the annual Design Indaba as a student ignited my passion for design, leading me to a fulfilling role as lecturer and Head of the Design department at North West University. There, I mentored 120+ students in various design disciplines, with 80% pursuing successful careers in design.

After honing my craft in academia, I ventured into the industry, founding Village Design Research, where I collaborated with corporates like Munich Re and Old Mutual to apply design thinking to complex problems. My role at IBM IX allowed me to simplify enterprise workflows for clients across the Middle East and Africa. My most notable achievement was leading the product design for Obey, where I crafted the company's first app, propelling it to #1 in South Africa on the App Store. I thrive on challenges and am eager to collaborate on shaping the future of work through innovative design.

Experience

Work history, roles, and key accomplishments

GO
Current

Co-founder

GoBankless

Mar 2020 - Present (5 years 3 months)

Led product design for a stablecoin-enabled cross-border payments solution, executing a strategic pivot to tokenised CDOs and maintaining 85% of existing clients.

II

Service Design Consultant

IBM IX

Sep 2017 - Sep 2018 (1 year)

Simplified enterprise onboarding for Momentum Insurance and designed UI journeys for Du Telecoms to improve customer acquisition and retention.

Education

Degrees, certifications, and relevant coursework

North West University logoNU

North West University

Lecturer & Head of Department, Graphic Design

2010 - 2015

Worked as a Graphic Design lecturer and became Head of Department for Design. Mentored 120 students in interaction design, digital illustration, animation, and typography, with 80% pursuing careers in design.

Vega School logoVS

Vega School

Bachelor's Degree, Multimedia Design

2004 - 2007

Graduated with a Bachelor's Degree in Multimedia Design. During his studies, Khaya won the Grand Prix award at the annual Design Indaba, showcasing his talent as a student. His education laid the foundation for a successful career in design.

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Khaya Mtshali - Co-founder - GoBankless | Himalayas