At Total Customer Connect (TCC), a Vehlo company, I design win-back direct mail and email campaigns that achieved combined return rates of 11% to 18%.
I directed workflows and interface design for three browser tools—PDF Auto-Crop, SpeedSeed, and Image Studio—and built them using AI development tools, including Bolt. They cut send-to-print preparation time by approximately 75%.
I lead day-to-day work for a three-person design team, assigning and reviewing work and approving files for print and send. I also serve as acting design manager when the manager is out.
Previously, I created branded digital assets for VGEN, designed corporate publications and recruitment campaigns for FINFROCK, and created OFFERCHARM’s complete brand identity. My work spans brand identity, campaign design, print production, and reusable template systems.
