I would like an environment that supports creativity and is open to new insights. An organization that has a great life/work balance and provides challenges that help me improve and grow. A place that is goal driven and cares about the welfare of the staff.
Chinedu Ezennia
@khaldrago
I'm a Senior UX Designer and Customer Success Manager
What I'm looking for
I am a dedicated and results-oriented Product Designer and Project Management
Professional with extensive experience in customer success management,
product design, UX research, prototyping, and project management. Proven
track record in successfully managing large-scale projects and delivering high-quality
digital products from ideation to launch. Exceptional problem-solving
skills, with a strong ability to lead cross-functional teams and manage multiple
projects simultaneously.
Experience
Work history, roles, and key accomplishments
Product Designer
Braintrust
Oct 2022 - Present (2 years 8 months)
Product design
Customer Success Manger
IgniteTech
Feb 2024 - Present (1 year 4 months)
Customer Interactions: Leverage AI for efficient issue resolution, personalized check-ins, and feedback analysis to enhance communication.
Product Engagement: Enhance product interaction through AI-driven recommendations, virtual assistance, and user experience personalization.
Optimization and Growth: Upselling and optimizing customer success strategies to drive growth and reduce churn.
UI/UX Designer
WOCA Tech Solutions
Mar 2022 - Sep 2022 (6 months)
I did the Product design for three different products. The first product finally launched on the app store. It is a financial management platform that helps increase revenue for churches. The projected increase was about 30%-35%.
Data Entry
Technical Research
Wireframing
UI/UX Design and Prototyping
Web Design
Product Design
Graphics Design
Chief Production Officer
Juvenix Limited
Dec 2018 - Dec 2019 (1 year)
Product Management
UX Research
Market research and survey
Product design
Product Deployment
Education
Degrees, certifications, and relevant coursework
Chinedu hasn't added their education
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