I would like an environment that supports creativity and is open to new insights. An organization that has a great life/work balance and provides challenges that help me improve and grow. A place that is goal driven and cares about the welfare of the staff.
CEOpen to opportunities
Chinedu Ezennia
@khaldrago
I'm a Senior UX Designer and Customer Success Manager
NigeriaWhat I'm looking for
I am a dedicated and results-oriented Product Designer and Project Management
Professional with extensive experience in customer success management,
product design, UX research, prototyping, and project management. Proven
track record in successfully managing large-scale projects and delivering high-quality
digital products from ideation to launch. Exceptional problem-solving
skills, with a strong ability to lead cross-functional teams and manage multiple
projects simultaneously.
Experience
Work history, roles, and key accomplishments
BRCurrent
Product Designer
Braintrust
Oct 2022 - Present (2 years 8 months)
Product design
IGCurrent
Customer Success Manger
IgniteTech
Feb 2024 - Present (1 year 4 months)
Customer Interactions: Leverage AI for efficient issue resolution, personalized check-ins, and feedback analysis to enhance communication.
Product Engagement: Enhance product interaction through AI-driven recommendations, virtual assistance, and user experience personalization.
Optimization and Growth: Upselling and optimizing customer success strategies to drive growth and reduce churn.
WS
UI/UX Designer
WOCA Tech Solutions
Mar 2022 - Sep 2022 (6 months)
I did the Product design for three different products. The first product finally launched on the app store. It is a financial management platform that helps increase revenue for churches. The projected increase was about 30%-35%.
UPCurrent
Data Entry
Technical Research
Wireframing
UI/UX Design and Prototyping
Web Design
Product Design
Graphics Design
JLChief Production Officer
Juvenix Limited
Dec 2018 - Dec 2019 (1 year)
Product Management
UX Research
Market research and survey
Product design
Product Deployment
Education
Degrees, certifications, and relevant coursework
Chinedu hasn't added their education
Don't worry, there are 90k+ talented remote workers on Himalayas
Browse remote talentTech stack
Software and tools used professionally
Availability
Open to opportunities
Location
NigeriaAuthorized to work in
Salary expectations
80k-175k USD
Job categories
Skills
Product DesignUX DesignUX ResearchPrototypingUser TestingUsability TestingProduct OperationsQuantitative AnalysisCompetitive AnalysisMarket AnalysisUI DesignSalesforceCommunicationCRMAccount ManagementCustomer SuccessSaaSCustomer SupportRisk ManagementRelationship ManagementCustomer RetentionRisk Mitigation
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