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Kestia Paston

@kestiapaston

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Retail sales assistant at Primark who handled customer returns, exchanges, and store inquiries.

France

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At Primark, I welcomed customers, answered questions about store hours, stock, and services, and helped with complaints, returns, exchanges, and refunds.

During internships at SAMSIC EMPLOI and EVERENN GROUP, I participated in digitizing and organizing client files, updating personnel information, and preparing documents. I also studied business management at IUT Reims-Châlons-Charleville.

Experience

Work history, roles, and key accomplishments

Stagiaire Chargé de Recrutement

Samsic Emploi

Jun 2025 - Apr 2026 (10 months)

Participated in digitizing and organizing client files to facilitate access and organization. Updated personnel information and assisted with administrative follow-up, document formatting, and expense report management.

Word PowerPoint File Management Administrative Support

Stagiaire en Différents Pôles RH

Everenn Group

Jan 2025 - Jan 2025 (0 months)

Participated in digitizing and organizing client files, updating personnel information, and assisting with administrative follow-up. Contributed to document formatting and expense report management.

Word PowerPoint File Management Administrative Support

Vendeuse en Job d'Été

Primark

Jun 2024 - Aug 2024 (2 months)

Managed customer complaints, returns, exchanges, and refunds. Provided phone and in-person assistance, answering questions about store hours, stock, and services, and guided customers within the store.

Customer Service Complaint Handling Communication Skills Retail

Garde d'Enfants

Particuliers

Jan 2021 - Jun 2024 (3 years 5 months)

Cared for children aged 2 to 12, ensuring their safety and well-being. Organized activities, meals, and homework help, and communicated regularly with parents to ensure proper follow-up.

Childcare Responsibility Autonomy Communication Skills