Open to opportunities

Kenny Lee

@kennylee

Message

Technical Writer | Ex-Apple | Cut Doc Cycle Time 70% & Improved Activation +80%

Taiwan

Message

What I'm looking for

Technical Writer

Technical writer with an engineering background, focused on translating complex system behavior into accurate, production-grade documentation.

I independently reproduce product flows in sandbox and production-like environments to validate real system behavior, uncover undocumented edge cases, and ensure documentation reflects actual implementation.

Selected Impact:

• +80% user activation (47 → 132 / 165 users) by analyzing usage data and shipping targeted documentation for specific user segments.

• −90% publishing time at Apple by automating HTML production workflows with Python and AI (3h → <20m per article).

• −70% weekly changelog authoring time by designing structured AI-assisted documentation pipelines.

• −30% review cycles by introducing the first company-wide style and terminology guides.

• 100% on-time delivery while coordinating 200+ documentation tasks across a 5-person team.

Scope:

• API documentation, architecture diagrams, Mermaid charts, tested tutorials, SDK guides, developer & non-developer docs, UI/UX copy reviews, product videos, and landing pages.

Experience

Work history, roles, and key accomplishments

Current

Senior Technical Writer

Current

Cobo

Dec 2023 - Jan 2026 (2 years 1 month)

• Increased user activation by ~80% (47 → 132 users, out of 165 target users) by analyzing usage data and user interviews, then launching targeted documentation for specific user segments instead of generic manuals.

• Reduced weekly changelog authoring time by ~70% by designing a structured, four-layer XML-based prompting system and integrating AI tools (Windsurf, Claude) into the workflow.

Technical Writing

Technical Writer

Apple

Aug 2022 - Nov 2023 (1 year 3 months)

• Authored 9 engineering blog posts with the software architect, reaching 30,000+ developers and community members.

• Coordinated documentation and review workflows asynchronously across 3 time zones using Jira, maintaining zero delivery delays.

Technical Writing Localization Generative AI Documentation Cross Functional Collaboration

Technical Translator

RWS Group

Feb 2020 - Jul 2022 (2 years 5 months)

• Became the go-to reviewer for translation agencies bidding on large projects, contributing to an ~80% project win rate.

• Delivered 100+ pieces of IT and software documentation with high technical accuracy and terminology consistency.

Translation Localization QA Localization Project Coordination Quality Assurance

Earlier Experience — Engineering

LINE / M.A.D. Crew / Make School

Jun 2016 - Jan 2020 (3 years 7 months)

• Built automated test suites at LINE covering 100% of critical workflows, significantly reducing regression incidents.

• Taught iOS development to students with zero coding background at Make School; former students went on to become software engineers at Apple and Meta.

Software Development engineering collaboration Problem Solving Debugging Version Control Agile Practices APIs

Education

Degrees, certifications, and relevant coursework

National Yang Ming Chiao Tung University

Master of Science, Computer Science

Activities and societies: Collegiate Programming Examination (top 3.3%), 3rd Place Meichu Hackathon

Worked toward a Master of Science in Computer Science and participated in programming competitions, ranking in the top 3.3% in the Collegiate Programming Examination and placing 3rd in the Meichu Hackathon.