Open to opportunities

Kendra Miller

@kendramiller

Message

Backend-focused Java developer with strong troubleshooting and cloud fundamentals.

United States

Message

What I'm looking for

I seek backend engineering roles in enterprise teams that emphasize secure coding, collaborative Agile workflows, clear documentation, mentorship, and opportunities to grow cloud and QA skills.

I am a backend-focused IT professional experienced in supporting application development, troubleshooting backend incidents, and maintaining system documentation across airline systems, government environments, and warehouse operations.

I have hands-on experience with Java, Spring Boot, REST APIs, SQL, Git, and AWS concepts gained through professional roles, structured training, and bootcamp projects; I collaborate with developers, QA, and product teams in Agile environments to investigate issues, validate data flows, and support releases.

I am advancing skills in secure coding and quality assurance, contribute to runbooks and post-release validation, and seek backend engineering roles within enterprise technology environments where I can apply and grow my backend development expertise.

Experience

Work history, roles, and key accomplishments

Current

Backend Java Developer

Current

Delta Air Lines

May 2023 - Present (2 years 9 months)

Supported Java/Spring Boot backend components for reservation and operational systems, troubleshooting incidents, validating database records, and improving runbooks to enhance post-release stability.

Java Spring Boot REST APIs SQL PostgreSQL MySQL Git Splunk Linux

Warehouse Shift Worker

Independent Contractor – Warehouse Operations

Jan 2020 - Mar 2021 (1 year 2 months)

Operated warehouse management systems to track inventory, performed data reconciliation between physical stock and system records, and escalated technical issues to support teams to maintain operational accuracy.

Warehouse Management Systems Troubleshooting Data Entry Reporting Escalations Operational Audits

Foster Care Case Manager

State of Georgia - Hall County

Jul 2015 - Nov 2019 (4 years 4 months)

Maintained case-management platforms and accurate electronic records, collaborated with IT and administrative staff to resolve access/workflow issues, and ensured compliance with documentation timelines.

Case Management Systems Documentation Data Integrity Reporting Process Improvement

Gas Station Attendant

BJ’s Wholesale Club

May 2013 - Jul 2015 (2 years 2 months)

Assisted customers with self-service kiosks and POS issues, monitored equipment and system alerts, and documented incidents to support audits and maintenance escalation.

Customer Service Troubleshooting Safety Procedures