Kemmou Lian
@kemmoulian
I improve telecom USSD services, automate customer workflows, and uncover data insights using Python and SQL.
What I'm looking for
At Huawei, I tested Proof of Concept mobile money USSD services for Camtel, identifying interface and menu errors that improved transaction reliability.
I collaborated with engineers to optimize database queries, reducing USSD response time by 50%. I also documented test results and performed end-to-end functional testing of USSD transaction flows to reduce customer-facing errors.
Beyond telecom testing, I've built a maintenance-focused e-commerce website for online service requests and transactions. I've also implemented AI-powered conversation and workflow automation to answer questions, capture lead information, identify booking intent, and support follow-up actions.
I use Python, SQL, Pandas, Tableau, MySQL, and PostgreSQL to generate insights on high-value customers, profitable products, and sales improvement opportunities.
Experience
Work history, roles, and key accomplishments
Assisted in testing Proof of Concept for Camtel Mobile Money USSD services, identifying and resolving interface/menu errors to improve transaction reliability. Collaborated with engineers to optimize database queries, reducing USSD response time by 50%.
Education
Degrees, certifications, and relevant coursework
Agenla Academy
Higher National Diploma, Computer Science Engineering
Pursued a Higher National Diploma in Computer Science Engineering with a specialization in Software Engineering, graduating in December 2024.
Agenla Academy
Bachelor of Science, Computer Science Engineering
Earned a Bachelor of Science in Computer Science Engineering with a specialization in Software Engineering, graduating in December 2024.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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