Kelsey Nichols

Provided high-acuity nursing care to patients transitioning from intensive care, including those with complex cardiac and respiratory needs. Collaborated with physicians and interdisciplinary teams to develop individualized care plans, educate patients and families, and ensure quality of care while maintaining compliance with safety and documentation standards.

Served as the primary point of contact between hospice providers, caregivers, and the pharmacy to ensure timely, compassionate, and accurate coordination of patient medication needs. Communicated with nurses, case managers, and physicians to verify medication orders, resolve discrepancies, and ensure regulatory compliance.

Filled and labeled prescriptions accurately under pharmacist supervision. Processed insurance claims and resolved billing issues while providing customer service and answering medication-related questions.

Completed an Associate in Science Degree in Nursing. Gained foundational knowledge and practical skills essential for a career in nursing.

Studied Medical Assisting, acquiring skills relevant to clinical and administrative tasks in healthcare settings.

Completed General Studies, building a broad educational foundation.