Open to opportunities

Kaylin Townsend

@kaylintownsend

Message

Hardworking receptionist skilled in customer service and multi-channel communication.

South Africa

Message

What I'm looking for

I seek a customer-focused front-desk or administrative role where I can use strong communication, organization, and problem-solving skills to support team success and enhance client experiences.

I am a dedicated receptionist with hands-on experience supporting staff and customers in fast-paced environments. I consistently delivered outstanding hospitality, maintained accurate customer records and invoices, and supported positive client experiences during my role at Carlan Lennert.

I bring strong communication, problem-solving and adaptability skills, familiarity with multi-line telephone systems and multiple communication tools, and a commitment to helping businesses succeed by ensuring smooth front-desk operations and excellent customer service.

Experience

Work history, roles, and key accomplishments

Receptionist

Carlan Lennert

Aug 2023 - Dec 2023 (4 months)

Filed and maintained invoices and customer records to improve retrieval efficiency and provided hospitality that increased positive customer experiences and loyalty during client visits.

Customer Service Communication Problem Solving