kayla shubert

I bring a customer-service mindset paired with an education in Medical Billing & Coding, including training in ICD, CPT/HCPCS II, and healthcare terminology. I communicate clearly with customers and vendors, and I’m comfortable working through detailed, policy-driven processes.

In my Key Carrier / Cashier role at Dollar General, I utilize POS register systems for cash/credit transactions and support general accounting functions. I handle checks, debit/credit cards, EBTs, WIC checks, refunds, product coupons, and gift certificates while helping customers locate and purchase items on the sales floor or in the storeroom.

I also value safety and operational reliability—understanding inventory safety, security, and transportation, including loading and unloading merchandise. Previously as a Daycare associate / Receptionist at Pete and Mac pet Resort, I scheduled loading/grooming/daycare activities, took payments for bills, and supported daily kennel cleaning, strengthening my organization and time management.