Open to opportunities

Kavana User

@kavana

I improve insurance workflows through process documentation, analysis, training, and operational efficiency initiatives.

India

Message

What I'm looking for

I'm seeking opportunities to apply my analytical skills and insurance-sector knowledge to improve processes, drive operational efficiency, and contribute to organizational growth.

I'm improving business processes and operational efficiency in the insurance sector as a Process Analyst at Gallagher.

I develop and maintain SOPs, process maps, and workflow diagrams to support clear, consistent ways of working.

I also train and guide team members on updated processes and best practices, helping teams adopt improvements effectively.

Previously, I contributed to development of the Sconti Backend application during my internship at Sontinent Technology. I bring skills in Python, Java, Microsoft Excel, and process-focused analysis to new opportunities.

Experience

Work history, roles, and key accomplishments

Current

Process Analyst

Current

Gallagher

Jan 2024 - Present (2 years 8 months)

Developed and maintained process documentation such as SOPs, process maps, and workflow diagrams. Provided training and guidance to team members on updated processes and best practices.

Process documentation SOPs Process Mapping Workflow Mapping Training Best Practices