Kati Franck
@katifranck
Experienced financial analyst with expertise in account management.
What I'm looking for
My name is Franck Kati, and I am a dedicated financial analyst with extensive experience in account management and customer relations. I have worked in various roles, including credit control and accounts receivable, where I utilized my bilingual skills in French and English to effectively communicate with clients and manage their accounts. My proficiency in tools such as Microsoft Dynamics NAV and SAP has enabled me to streamline processes and enhance productivity.
Throughout my career, I have demonstrated a strong ability to analyze customer accounts and provide timely payment reminders, ensuring that financial objectives are met. My background in education, with a TEFL certificate and experience as a language teacher, has equipped me with excellent communication skills, allowing me to engage with diverse audiences. I am passionate about leveraging my analytical skills and language proficiency to contribute to a dynamic team.
Experience
Work history, roles, and key accomplishments
Credit Controller
VELTUFF
Jan 2023 - Jan 2024 (1 year)
As a Credit Controller, I managed customer accounts, sending payment reminders via email in both French and English. Utilized Microsoft Dynamics NAV for account management.
Account Receivable
Wayfair
Jan 2023 - Jan 2024 (1 year)
Handled account receivables for e-commerce, conducting outbound calls and emails for bill collection in French and English. Worked with the Wayfair platform and Google apps.
Financial Analyst
Telus
Jan 2020 - Jan 2022 (2 years)
Promoted to Financial Analyst, responsible for accounts payable analysis and managing credit card service desk communications in French and English using Spend Dynamics and SAP.
Customer Service Representative
Telus
May 2019 - Jan 2020 (8 months)
Provided customer service through inbound calls in French and English, utilizing Virtual Desktop and OneSource Website for support.
English & French Teacher
American Life Language Institute
Jan 2017 - Jan 2018 (1 year)
Taught English and French to students, focusing on language skills development and cultural exchange.
Education
Degrees, certifications, and relevant coursework
Via Lingua International
TEFL Certificate, Teaching English as a Foreign Language
2016 - 2016
Completed a TEFL Certificate, focusing on teaching English as a foreign language.
Sakarya University
Bachelor's degree, Business Management
2015 - 2016
Earned a Bachelor's degree in business management, covering various aspects of business operations and management principles.
British Council
IELTS Certificate, English Language Proficiency
2014 - 2014
Grade: 7/9
Achieved an IELTS Certificate with a score of 7/9, demonstrating proficiency in English.
Pc Training & Business College
Diploma, Marketing Management
2012 - 2013
Obtained a Diploma in Marketing Management, focusing on marketing strategies and business development.
ABC International
National Senior Certificate, English Language
2009 - 2010
Completed English Classes from Basic to Intermediate 1, enhancing English language skills.
Availability
Location
Authorized to work in
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