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Katie Rolph

@katierolph

Senior Recruitment & Retention Operations Specialist with nine years driving patient engagement in CRO trials.

United Kingdom
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What I'm looking for

I’m looking to lead data-driven patient recruitment and engagement in global clinical trials, collaborating across sites, sponsors, and vendors to achieve enrolment targets while maintaining compliant, audit-ready documentation.

I’m a Senior Specialist in Recruitment & Retention Operations with nine years’ experience in a leading Clinical Research Organisation (CRO). I bring a strong research background and a consistent record of delivering high-impact patient engagement strategies across complex global clinical trials.

In my current role at Syneos Health, I lead strategic patient recruitment and engagement initiatives across global, multi-million pound budget clinical trials to support enrolment targets across diverse therapeutic areas. I build data-driven recruitment strategies using demographic, feasibility, and performance data, and I oversee end-to-end recruitment materials development—from concept through regulatory approvals to final distribution.

Previously, as a Patient Engagement Specialist at Syneos Health (formerly INC Research), I supported the development and implementation of patient recruitment and retention strategies across global clinical trials, coordinating site and patient-facing Veeva Vault materials and recruitment campaigns. Earlier, as a Regulatory Records Specialist within the Trial Master File (TMF), I ensured quality and compliance of regulatory documentation, streamlined indexing and archiving, and stayed audit-ready in a high-pressure, regulated environment.

Experience

Work history, roles, and key accomplishments

SH
Current

Sr. Specialist, Recruitment & Retention

Apr 2021 - Present (5 years 3 months)

Leads strategic patient recruitment and engagement initiatives across global, multi-million pound budget clinical trials to support enrolment targets across diverse therapeutic areas. Oversees end-to-end recruitment materials development, quality control, and cross-functional coordination to deliver compliant, impactful recruitment campaigns.

SH

Patient Engagement Specialist

May 2018 - Apr 2021 (2 years 11 months)

Supported the development and implementation of patient recruitment and retention strategies across global clinical trials. Coordinated site and patient-facing materials creation and review to ensure sponsor and regulatory compliance and contributed to recruitment performance analysis and strategy recommendations.

SH

Regulatory Records Specialist

Sep 2016 - May 2018 (1 year 8 months)

Ensured quality and compliance of regulatory documents within the Trial Master File (TMF) for multiple clinical trials across diverse therapeutic areas. Performed quality checks and streamlined document indexing and archiving to support audit readiness and inspection compliance.

Education

Degrees, certifications, and relevant coursework

University of Reading logoUR

University of Reading

Bachelor of Science, Psychology

2016 - 2018

Grade: First Class Honours

Earned a BSc in Psychology (First Class Honours) from the University of Reading. Completed study aligned with a strong academic research background.

Tech stack

Software and tools used professionally

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