Katie Rolph
@katierolph
Senior Recruitment & Retention Operations Specialist with nine years driving patient engagement in CRO trials.
What I'm looking for
I’m a Senior Specialist in Recruitment & Retention Operations with nine years’ experience in a leading Clinical Research Organisation (CRO). I bring a strong research background and a consistent record of delivering high-impact patient engagement strategies across complex global clinical trials.
In my current role at Syneos Health, I lead strategic patient recruitment and engagement initiatives across global, multi-million pound budget clinical trials to support enrolment targets across diverse therapeutic areas. I build data-driven recruitment strategies using demographic, feasibility, and performance data, and I oversee end-to-end recruitment materials development—from concept through regulatory approvals to final distribution.
Previously, as a Patient Engagement Specialist at Syneos Health (formerly INC Research), I supported the development and implementation of patient recruitment and retention strategies across global clinical trials, coordinating site and patient-facing Veeva Vault materials and recruitment campaigns. Earlier, as a Regulatory Records Specialist within the Trial Master File (TMF), I ensured quality and compliance of regulatory documentation, streamlined indexing and archiving, and stayed audit-ready in a high-pressure, regulated environment.
Experience
Work history, roles, and key accomplishments
Leads strategic patient recruitment and engagement initiatives across global, multi-million pound budget clinical trials to support enrolment targets across diverse therapeutic areas. Oversees end-to-end recruitment materials development, quality control, and cross-functional coordination to deliver compliant, impactful recruitment campaigns.
Supported the development and implementation of patient recruitment and retention strategies across global clinical trials. Coordinated site and patient-facing materials creation and review to ensure sponsor and regulatory compliance and contributed to recruitment performance analysis and strategy recommendations.
Ensured quality and compliance of regulatory documents within the Trial Master File (TMF) for multiple clinical trials across diverse therapeutic areas. Performed quality checks and streamlined document indexing and archiving to support audit readiness and inspection compliance.
Education
Degrees, certifications, and relevant coursework
University of Reading
Bachelor of Science, Psychology
2016 - 2018
Grade: First Class Honours
Earned a BSc in Psychology (First Class Honours) from the University of Reading. Completed study aligned with a strong academic research background.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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