Katie Hiveley
@katiehiveley
I lead retail operations, build high-performing teams, and drive sales and customer loyalty.
What I'm looking for
I've led store operations for Pier 1 Imports, Michael Kors, Chico's, Kohl's, and Maurices, driving sales performance and exceptional customer experiences across national retail brands.
At Chico's, I opened a new outlet-center store from pre-opening planning through grand opening and ongoing operations, recruiting and training the team while establishing merchandising, inventory, scheduling, and performance-management systems.
I'm now a business owner at Happy Hearts Childcare, creating structured, nurturing programs for children while maintaining Minnesota nutrition and MN Rule 2 requirements. My background includes recruiting, onboarding, employee relations, compliance, training, payroll control, visual merchandising, inventory management, loss prevention, and KPI management.
Experience
Work history, roles, and key accomplishments
Business Owner
Happy Hearts Childcare
Jun 2019 - Present (7 years 3 months)
Provides a nurturing environment for children of all ages, preparing detailed menus including vegan options compliant with MN DHS nutrition guidelines. Offers structured activities supporting physical, emotional, academic, and social growth.
Education
Degrees, certifications, and relevant coursework
Waterville-Elysian-Morristown High School
High School Diploma, General Studies
2001 - 2005
Completed high school education, earning a diploma.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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