At Novitas Solutions, I responded to Medicare appeals and reviewed Part B claims questioned by providers, beneficiaries, CMS, and other interested parties.
I made independent decisions to allow or deny services based on claim research, documented policies and procedures, and information submitted with each request. I also reviewed additional documentation, made claim adjustments when needed, and sent letters to beneficiaries and providers.
Earlier, I worked as a Relationship Banker I and Teller at M&T Bank, processing customer transactions and helping with accounts and financial needs. I also worked in customer service at Lowe's Home Improvement and as a Housekeeper at Genetti Hotel and Suites.
