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Kathryn Strazzeri

@kathrynstrazzeri

Dental billing and patient care coordinator who delivers accurate claims, insurance follow-up, and support.

United States
Message

What I'm looking for

I’m looking for a dental/medical billing and patient support role where I can handle insurance verification, claims, appeals, and collections with accuracy, collaborate with care teams, and keep patients informed throughout their treatment cycle.

I’m a dedicated Patient Care Coordinator and Billing professional with 21 years of dental experience, combining treatment coordination with responsible, accurate billing workflows. I’m energized by prioritizing multiple tasks and delivering high-quality results with little supervision.

I’ve spent 21 years in dental billing, handling both electronic and paper billing submission. I’m experienced in insurance verification, maintaining insurance A/R, submitting claims, and sending appeals and narratives to insurance companies to resolve outstanding balances.

In addition to billing, I bring strong patient-facing skills—operating multi-line phones, addressing billing questions, and supporting collections. I also have 4 years of dental/medical cross coding experience, and I’ve reconciled deposits and day sheets, posted payments from insurance companies and patients, and followed up on claims.

Most recently, I’ve worked on commercial and managed care dental claims and supported FQHC and school-based billing, while assisting staff with billing questions. I also enjoy discussing financials with patients and stepping in to support patient coordinator and treatment coordinator responsibilities when needed.

Experience

Work history, roles, and key accomplishments

MH
Current

Dental Biller

Mosaic Health

Sep 2021 - Present (4 years 10 months)

Submitted dental claims for commercial and managed care, including FQHC and school-based billing. Managed insurance verification, insurance A/R, and handled appeals, narratives, and patient billing questions.

PP

Billing Coordinator

Progressive Implantology and Periodontics

Jul 2009 - Mar 2020 (10 years 8 months)

Coordinated submission of dental and medical claims and ensured billing accuracy through deposit reconciliation and payment posting. Handled insurance verification, follow-ups for outstanding claims, appeals, and monthly billing and collections communications.

DD

Patient Care Coordinator

Dr. David K. Skeels, DDS

Dec 2005 - Jul 2009 (3 years 7 months)

Coordinated patient check-in/check-out and managed dental claim submission and insurance verification. Presented financials to patients, handled recall care and reminders, and made appointment confirmation calls.

Education

Degrees, certifications, and relevant coursework

Monroe Community College logoMC

Monroe Community College

2020 - 2022

Attended Monroe Community College in Rochester, NY from 2020 to 2022.

Monroe Community College logoMC

Monroe Community College

2003 - 2004

Attended Monroe Community College in Rochester, NY from 2003 to 2004.

SUNY Brockport logoSB

SUNY Brockport

2002 - 2003

Attended SUNY Brockport (Brockport, NY) from 2002 to 2003.

Tech stack

Software and tools used professionally

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