Open to opportunities

Katherine Ross

@katherineross

Medical Billing & Collections Representative with 12 years’ experience ensuring HIPAA-compliant, accurate insurance claims and timely reimbursement.

United States

Message

What I'm looking for

I’m looking for a healthcare billing role where I can manage insurance claims end-to-end, resolve denials and billing discrepancies, and ensure HIPPA-compliant documentation—while consistently meeting productivity and accuracy standards.

I’m an efficient, detail-oriented Medical Billing & Collections Representative with 12 years of experience managing medical billing processes in the healthcare industry. I submit and review insurance claims for accuracy and timely reimbursement, and I resolve denials, rejections, and billing discrepancies.

I verify patient insurance information and eligibility, review insurance responses and EOBs, and follow payer requirements. I maintain accurate documentation while following HIPAA regulations, and I process billing adjustments and corrections to keep records precise.

I follow up on unpaid claims and outstanding accounts receivable, communicating with insurance companies, patients, and internal departments to clear billing issues. I work within healthcare billing systems and electronic documentation platforms while meeting productivity and accuracy standards.

Experience

Work history, roles, and key accomplishments

Medical Billing & Collections

Apria Healthcare

Oct 2013 - Nov 2025 (12 years 1 month)

Managed medical billing processes for healthcare services and equipment, including submitting and reviewing insurance claims and following up on unpaid claims and accounts receivable. Researched and resolved claim denials and billing discrepancies while maintaining accurate documentation and HIPAA compliance.

Medical Billing Insurance Claims Processing Eligibility Verification EOB Review HIPAA compliance Microsoft Excel Organizational Skills