Open to opportunities

Katherine Green

@katherinegreen

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Retail department leader delivering strong customer service, inventory execution, and team leadership.

United States

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What I'm looking for

I’m looking for a retail leadership role where I can oversee departments, keep service and cleanliness strong, and drive day-to-day execution. I enjoy coaching teams, managing schedules, and delivering results through consistency with customers.

I lead deli, bakery, and produce work by keeping tasks on track, following through on customer service, and maintaining strong cleanliness standards. I also coordinated unloading and stocking, and I managed “over 7 departments at one time,” earning recognition for leadership and cleanliness.

Before that, I built sales experience by covering specials, selling phones and accessories, and earning commission on each sale. I’ve also supported operations through cashiering, jackpot payouts, cash box counting, security/customer support, and leadership duties like scheduling, payroll, opening/closing paperwork, and training new hires.

Experience

Work history, roles, and key accomplishments

Lead Deli/Bakery/Produce

Walmart

Apr 2019 - Jan 2022 (2 years 9 months)

Ensured assigned tasks were completed and followed consistently while stocking and unloading trucks. Led and supported up to 7 departments and was recognized for customer care, leadership, and cleanliness.

Customer Service Team Leadership Department Management Truck Unloading

Sales Associate

AT&T Call Center

Mar 2017 - Mar 2019 (2 years)

Reviewed company specials and deals and sold phones and accessories to customers. Earned commission for each sale and supported revenue through guided product recommendations.

Retail Sales Upselling Telecommunications Sales Commission Sales Customer Service

Cashier, Security & Count

River Mist Casino

Sep 2015 - Jan 2017 (1 year 4 months)

Handled cashier duties including paying out jackpots and assisting customers. Supported security by monitoring guest experience and worked the count team by retrieving cash boxes and counting tickets from the previous night.

Cash Handling Jackpots Security Support Customer Service

Assistant Manager

Dollar General

Sep 2007 - Aug 2015 (7 years 11 months)

Created schedules and handled payroll and opening/closing paperwork for shifts. Counted tills, trained new hires, and ensured customers were taken care of in-store and on the phone.

Scheduling Payroll Processing Till Reconciliation Customer Service

Education

Degrees, certifications, and relevant coursework

East Central University

Criminal Justice, Law Enforcement

Activities and societies: Minor: History. Activities/accomplishments: Went to work for the police department.

Completed coursework toward a Criminal Justice program with a major in Law Enforcement and a minor in History, but the education is listed as uncompleted. Went to work for the police department during this period.