Karissa Hanna
@karissahanna
Detail-oriented bookkeeping and administrative professional skilled in records, cash handling, and customer service.
CanadaWhat I'm looking for
I’m a detail-oriented bookkeeping and administrative professional with a Server Bookkeeping Certificate and hands-on experience handling customer service, records, cash transactions, and administrative tasks in fast-paced environments. I’ve supported teams at Hawker House | Nelson, New Zealand and Mr. Mikes Steakhouse | Dawson Creek and Vernon by maintaining accuracy, staying organized, and delivering excellent client service.
I’m seeking a bookkeeping or administrative position where strong organizational and financial skills can contribute to business operations. I manage data entry and record keeping, bookkeeping fundamentals, and tax preparation software through my Level 1 Tax Professional training and work preparing and filing personal tax returns, while also bringing strong computer skills, communication, multitasking, and problem-solving under pressure.
Experience
Work history, roles, and key accomplishments
Customer Service & Admin
Hawker House
Dec 2025 - Apr 2026 (4 months)
Provided customer service and handled records, cash transactions, and administrative tasks in a fast-paced setting while maintaining accuracy.
Restaurant Server & Cashier
Mr. Mikes Steakhouse
Jun 2025 - Nov 2025 (5 months)
Supported daily restaurant operations by providing strong customer service and maintaining accurate transaction processing.
Housekeeper & Front Desk
Cloudside Hotel
Aug 2024 - Feb 2025 (6 months)
Assisted guests with inquiries, reservations, and check-ins while keeping booking and guest records accurate, and maintained guest rooms to quality standards.
Restaurant Server & Cashier
Mr. Mikes Steakhouse
Oct 2017 - Dec 2019 (2 years 2 months)
Delivered client service in a fast-paced restaurant environment by processing food and beverage orders accurately and efficiently.
Tax Professional (Level 1)
H&R Block
Feb 2019 - May 2019 (3 months)
Completed Level 1 tax work by preparing and filing personal returns, helping clients understand their tax outcomes and eligible refunds.
Tax Professional (Level 1)
H&R Block
Feb 2018 - May 2018 (3 months)
Prepared and filed personal tax returns using professional tax software, maintaining confidentiality and accuracy with sensitive client information.
Education
Degrees, certifications, and relevant coursework
Selkirk College
Diploma with Honours, Contemporary Music and Technology
Grade: Honours
Completed a Contemporary Music and Technology Diploma with Honours at Selkirk College in 2024.
Okanagan College
Bookkeeping Certificate, Bookkeeping
Earned a Bookkeeping Certificate from Okanagan College in 2021.
H&R Block
Level 1 Tax Professional, Tax Preparation
2018 - 2019
Completed Level 1 Tax Professional certification with H&R Block across the 2018 and 2019 seasonal terms.
Ron Pettigrew School
Dogwood Diploma, General Education
Grade: Grade 12
Completed Grade 12 and received a Dogwood Diploma with the Passport to Education Scholarship in 2011.
Availability
Location
CanadaAuthorized to work in
Job categories
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