Karissa Hanna

KH

Open to opportunities

Karissa Hanna

@karissahanna

Detail-oriented bookkeeping and administrative professional skilled in records, cash handling, and customer service.

What I'm looking for

I’m looking for a bookkeeping or administrative role where my organizational and financial accuracy supports day-to-day operations—handling records, cash/payment processes, and data entry—while delivering a reliable, client-focused experience in a fast-paced team.

I’m a detail-oriented bookkeeping and administrative professional with a Server Bookkeeping Certificate and hands-on experience handling customer service, records, cash transactions, and administrative tasks in fast-paced environments. I’ve supported teams at Hawker House | Nelson, New Zealand and Mr. Mikes Steakhouse | Dawson Creek and Vernon by maintaining accuracy, staying organized, and delivering excellent client service.

I’m seeking a bookkeeping or administrative position where strong organizational and financial skills can contribute to business operations. I manage data entry and record keeping, bookkeeping fundamentals, and tax preparation software through my Level 1 Tax Professional training and work preparing and filing personal tax returns, while also bringing strong computer skills, communication, multitasking, and problem-solving under pressure.

Experience

Work history, roles, and key accomplishments

HH

Customer Service & Admin

Hawker House

Dec 2025 - Apr 2026 (4 months)

Provided customer service and handled records, cash transactions, and administrative tasks in a fast-paced setting while maintaining accuracy.

Customer Service Cash Handling Record keeping Administrative Support Data Entry Payment Processing Microsoft Office Suite Multitasking

MS

Restaurant Server & Cashier

Mr. Mikes Steakhouse

Jun 2025 - Nov 2025 (5 months)

Supported daily restaurant operations by providing strong customer service and maintaining accurate transaction processing.

Cash Handling Customer Service Order Processing Communication Attention To Detail Teamwork Payment Processing

CH

Housekeeper & Front Desk

Cloudside Hotel

Aug 2024 - Feb 2025 (6 months)

Assisted guests with inquiries, reservations, and check-ins while keeping booking and guest records accurate, and maintained guest rooms to quality standards.

Front Desk Support Reservations Booking Records Housekeeping Attention To Detail Organization Time Management Communication

MS

Restaurant Server & Cashier

Mr. Mikes Steakhouse

Oct 2017 - Dec 2019 (2 years 2 months)

Delivered client service in a fast-paced restaurant environment by processing food and beverage orders accurately and efficiently.

Order Processing Cash Handling Customer Service Team Collaboration Attention To Detail Communication Multitasking Accuracy

HB

Tax Professional (Level 1)

H&R Block

Feb 2019 - May 2019 (3 months)

Completed Level 1 tax work by preparing and filing personal returns, helping clients understand their tax outcomes and eligible refunds.

Tax Preparation Client Advisory Confidentiality Accuracy Data Entry Record keeping

HB

Tax Professional (Level 1)

H&R Block

Feb 2018 - May 2018 (3 months)

Prepared and filed personal tax returns using professional tax software, maintaining confidentiality and accuracy with sensitive client information.

Tax Preparation Tax Return Software Confidentiality client support

Education

Degrees, certifications, and relevant coursework

SC

Selkirk College

Diploma with Honours, Contemporary Music and Technology

Grade: Honours

Completed a Contemporary Music and Technology Diploma with Honours at Selkirk College in 2024.

OC

Okanagan College

Bookkeeping Certificate, Bookkeeping

Earned a Bookkeeping Certificate from Okanagan College in 2021.

HB

H&R Block

Level 1 Tax Professional, Tax Preparation

2018 - 2019

Completed Level 1 Tax Professional certification with H&R Block across the 2018 and 2019 seasonal terms.

RS

Ron Pettigrew School

Dogwood Diploma, General Education

Grade: Grade 12

Completed Grade 12 and received a Dogwood Diploma with the Passport to Education Scholarship in 2011.

Tech stack

Software and tools used professionally

Gmail

dawson

Check

Availability

Open to opportunities

Location

Canada

Authorized to work in

Job categories

Bookkeeper Financial bookkeeping Administrative Assistant Tax Preparation Customer Service Accounting Bookkeeper Financial Bookkeeper Bookkeeping Clerk QuickBooks Bookkeeper Staff Bookkeeper

Skills

Tax Return Software Data Entry Microsoft Office Suite Cash Handling Point of Sale Time Management Attention To Detail Customer Communications Record keeping Multitasking Confidentiality Check Gmail

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