At Mastek Ltd., I own the wholesale invoice management product for Morrisons UK, turning a manual validation process into digital submission, approval, and discrepancy workflows for 250–300 vendors. The change reduced typical invoice turnaround from several weeks to days.
Previously, at Carelon Global Solutions, I owned delivery for a US healthcare prior-authorization platform, using SQL analysis to identify workflow drop-offs and inform improvements that recovered 60+ hours of annual processing time and contributed to a 15% increase in feature adoption. Across product roles in healthcare, financial services, banking, and payments, I’ve taken products from discovery and roadmap planning through UAT and rollout.

