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karabo leitshedi

@karaboleitshedi

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Senior verification analyst and M&E professional driving data-led operational improvements.

South Africa

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What I'm looking for

I seek roles where I can apply M&E and verification expertise to drive data-driven decisions, manage teams, and improve program or operational performance in a collaborative, impact-focused environment.

I am a detail-oriented Senior Verification Analyst with experience in e-commerce verification, risk assessment, and customer KYC processes. I leverage analytical skills to ensure data integrity and inform operational decisions that reduce risk and improve performance.

Previously, I served as a Monitoring & Evaluation Manager for an NPO, where I designed monitoring tools, led quarterly M&E facilitation, and reported program performance across five regions. I managed teams and oversaw performance tracking for dozens of partner organizations.

My background includes a Bachelor of Social Science and an Honours in Sociology, with strong qualitative and quantitative research experience, including a research essay on the justice system and gender-based violence. I am proficient in M&E data tools, SPSS, CRM systems, and e-commerce platforms.

I am committed to fostering a data-driven culture, delivering actionable insights, and supporting evidence-based program improvements that drive organizational impact.

Experience

Work history, roles, and key accomplishments

Current

Senior Verifications Analyst

Current

Rentoza

Feb 2024 - Present (1 year 8 months)

Ensure orders contain required information for verification, conduct risk assessments by validating customer financial behaviours, and analyze onboarding and KYC/CRM data to improve verification outcomes.

KYC Risk Assessment Data Analysis CRM Shopify Reporting

Monitoring & Evaluation Manager

African Youth Development Fund

Nov 2022 - Feb 2024 (1 year 3 months)

Designed M&E frameworks and tools, tracked performance of 41 NPOs across Gauteng, led quarterly M&E facilitation, and reported outcomes to the Department of Social Development to improve programme delivery.

M&E Frameworks Data Collection SPSS Reporting Stakeholder Management Project Management Capacity Building

English Online Teacher

iTalki & Preply

Jan 2021 - Jan 2024 (3 years)

Delivered assessments and tailored online English lessons to international students, managing onboarding and lesson delivery to improve language proficiency.

Lesson planning Assessments Communication Time Management

Business Development Manager

African Youth Development Fund

Aug 2022 - Nov 2022 (3 months)

Coordinated business development, marketing, and product teams to create competitive proposals and secured an internationally funded project through collaborative bid development.

Business Development Proposal Writing Market Research Project Acquisition Strategic Partnerships Proposal Management

Education

Degrees, certifications, and relevant coursework

University of the Witwatersrand

Bachelor of Arts Honours, Sociology

2021 - 2022

Activities and societies: Research essay on the justice system towards sexual and physical violence among women; research assessment.

Completed a Bachelor of Arts Honours in Sociology with research focused on the justice system's response to sexual and physical violence against women.

Monash South Africa

Bachelor of Social Science, Social Science

2018 - 2021

Activities and societies: Majored in Psychology and Sociology; Student Unit Representative for Environmental Sciences and Global Studies; coursework included SA and African Social Justice, Sociology Development, and Medical Sociology.

Completed a Bachelor of Social Science majoring in Psychology and Sociology, with coursework in social justice, development, and medical sociology.