I'm seeking IT roles in Berlin or remote across Germany where I can connect business users and technical teams, support operations and delivery, improve data and process workflows, and continue growing through my MBA.
Looking for a job
Mai Huong Nguyen
@kaoringuyen
I manage SAP operations, data, and analytics across international markets.
GermanyWhat I'm looking for
At SAP, I manage SAP Analytics Cloud authorization for pre-sales and sandbox demos and partner with COO executives on SAP HANA cost reporting. I also developed a SAC KPI dashboard for BDC product feedback analysis.
Previously at Iter Consulting, I managed SAP enhancement projects from user requirements and workflow analysis through configuration, master data management, unit testing, and UAT. I resolved 30+ monthly incidents across nine markets in SD, MM, FI, and BW while supporting O2C and P2P workflows under strict SLAs.
I've coordinated master-data migration to Oracle Cloud for 300+ product records, created training manuals, and delivered user training. I also facilitated multilingual technical communication for an SAP CPM implementation with Fujitsu Global.
I'm currently pursuing an MBA at Berlin Professional School – HWR Berlin and bring English, German, and Japanese communication skills to technical and business teams. I'm seeking IT roles in Berlin or remote across Germany.
Experience
Work history, roles, and key accomplishments
Current
• Managed SAP Analytics Cloud tenant authorization for pre-sales and sandbox demos, ensuring secure access and optimized demo environments
• Partnered with COO executives on cost reporting for SAP HANA product categories for strategic decision-making, optimizing processes using AI capabilities
• Developed SAC KPI dashboard for SAP BDC product feedback analysis, streamlining performance monitoring
SAP Maintenance & Integration Project | SCSK ASIA PACIFIC PTE. LTD
• Managed SAP enhancement projects end-to-end through user requirements steering, workflow analysis, configuration, and Unit Testing/UAT
• Optimized SAP incident resolution across 9 markets, resolving 30+ monthly tickets in SD/MM/FI/BW modules, focusing on O2C and P2P workflows under strict SLAs
• Enhanced data governance by mana
SAP-Oracle Data Migration Project | FINETODAY HOLDINGS CO., LTD
• Streamlined master data migration to Oracle Cloud, coordinating migration of 300+ product records while assisting MDM team to resolve critical system issues
• Enhanced user adoption and system proficiency by developing 2 comprehensive training manuals and conducting user training sessions over 6 months, improving end-user competen
SAP CPM Implementation Project | FUJITSU GLOBAL
• Facilitated cross-cultural SAP CPM project communication by translating technical documents and providing hourly technical interpretation sessions between SAP developers, consultants, and key users of diverse nationalities, ensuring seamless project collaboration and knowledge transfer
• Managed end-to-end financial operations and facility oversight
• Directed consulting cases, managed CRM data, and translated legal contracts
• Led on-boarding and relocation logistics to ensure seamless talent transitions.
• Managed Sales Department communications, ensuring high-standard professional correspondence and client satisfaction.
• Translated complex garment production manuals and technical documentation across Japanese, English, and Vietnamese.
• Facilitated factory site communications and coordinated corporate events and facility management.
Education
Degrees, certifications, and relevant coursework
BB
Berlin Professional School – HWR Berlin
Master of Business Administration - MBA
2025 - 2026
SA
SAP
Introduction to SAP BTP
Issued Jun 2026
CO
Codecademy
Learn SQL
Issued Jul 2026
GO
Foundations: Data, Data, Everywhere
Issued Jul 2024
CO
Coursera
Create a Jira Scrum project
Issued Apr 2023 · Expires Dec 2033
LI
Accounting Foundations
Issued Jan 2022
LI
SAP Financials Essential Training
Issued Feb 2022
SA
SAP
SAP Certified Application Associate - SAP S/4HANA Sales 2021
Issued Oct 2022 · Expires Oct 2027
LI
Financial Accounting Part 1
Issued Feb 2022
SA
SAP
SAP Certified Associate - SAP Activate Project Manager
Issued May 2022
SA
SAP
SAP Certified Application Associate - SAP S/4HANA Cloud (public) - Finance Implementation 2022
Issued Apr 2022
AT
Atlassian
Jira Essentials
Issued Oct 2021
VH
Vietnam National University, Hanoi
Bachelor's degree, Japanese Studies
2014 - 2019
🔹University of Languages and International Studies - Faculty of Japanese Language & Culture
🔹Major: Translation and Interpretation
🌟GPA: 3.69 (TOP 3 of the faculty)
FU
Fukuoka Women's University
Exchange Program, Japanese Contemporary Culture Program
2017 - 2018
🔹One-semester exchange program - scholarship by JASSO Foundation
🔹Successfully completed classes in Japanese language skills and cultural studies
🔹Successfully completed a thesis about Japanese drinking culture in relation to collectivism related behaviors
GO
Agile Project Management
AT
Atlassian
Confluence Fundamentals
Issued Oct 2021
AT
Atlassian
Jira Fundamentals
Issued Oct 2021
LI
PowerPoint: Silicon Valley Presentation Secrets
Issued Sep 2021
LI
Outlook: Time Management with Calendar and Tasks
Issued Sep 2021
LI
PowerPoint: Eight Easy Ways to Make Your Presentation Stand Out
Issued Sep 2021
LI
Excel Data Visualization: Mastering 20+ Charts and Graphs
Issued Sep 2021
UD
Udemy
Office and Administrative Management
Issued Sep 2021
SG
SMBC Group
SMBC Scholarship
Issued Jun 2016
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
GermanyAuthorized to work in
Salary expectations
51k+ EUR
Skills
SAPSAP S 4HANASAP Sales And DistributionSAP Business WarehouseSAP Analytics CloudSAP HanaSAP BTPSAP ConfigurationSAP ActivateSQLBPMNProcess ModelingData AnalysisData VisualizationMaster Data ManagementOracle CloudOracle Meter Data Management (MDM)Data MigrationData GovernanceUser Acceptance TestingUnit TestingQuality AssuranceProject ManagementAgile Project ManagementScrumJiraConfluenceAIGap AnalysisSolution SellingFinancial AccountingLegal ResearchLegal TranslationTranslationEnglishGermanJapaneseInterpersonal CommunicationTeam CoordinationPublic SpeakingLogical And Methodical Approach To WorkingMultitaskingEvent Management
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